Office Manager

J.D. Irving, Limited; Saint John; On-site; CAD 60,000 - 80,000; Full time

Job summary

A leading retail company in Saint John, New Brunswick is seeking an Office Manager to oversee store operations, administration, and staff training. The ideal candidate will have strong organizational skills, experience in customer service, and the ability to manage confidential information. Responsibilities include payroll processing, maintaining inventory, and ensuring high customer service standards.

Responsibilities

• Own various processes such as recruitment, processing payroll and benefits.
• Complete daily deposits and inventory adjustments.
• Lead the office demonstrating high standards of safety and service.
• Communicate information and priorities to associates.
• Manage associate performance through feedback.
• Handle associate and customer concerns professionally.

Skills

Ability to manage priorities and remain organized

Ability to handle confidential information

Exceptional customer service skills

Microsoft Office skills

Previous supervisory experience

Retail or customer service experience

Job description

Office manager keep the store running. They are responsible for the administration of expenses, receiving and inventory. They play a key role in training and motivating associates.

Qualifications

• Ability to manage priorities and remain organized
• Ability to handle confidential information in a way that builds trust
• Demonstrate exceptional customer service skills
• Microsoft Office skills
• Previous supervisory experience
• Retail or customer service experience is an asset

Responsibilities

• Own various processes such as recruitment, processing payroll, benefits, education, and associate recognition
• Complete daily deposits, inventory adjustments, ledger review, confirms credits and orders supplies
• Lead the office by demonstrating the highest standards of safety and customer service
• Communicate information and priorities to associates and ensures they have the direction and tools needed to complete their tasks
• Manage associate performance through feedback and identifying development opportunities
• Handle associate and customer concerns in a fair and professional manner