office manager

Minimum Requirements

• Education: Secondary (high) school graduation certificate
• Experience: 1 year to less than 2 years

Tasks

• Implement new administrative procedures
• Review and evaluate new administrative procedures
• Delegate work to office support staff
• Establish work priorities and ensure procedures are followed and deadlines are met
• Carry out administrative activities of establishment
• Administer policies and procedures related to the release of records in processing requests under government access to information and privacy legislation
• Assist in the preparation of operating budget and maintain inventory and budgetary controls
• Assemble data and prepare periodic and special reports, manuals and correspondence
• Train staff
• Oversee and co-ordinate office administrative procedures
• Resolve conflict situations
• Coach
• Monitor and evaluate
• Type and proofread correspondence, forms and other documents
• Supervise office and volunteer staff
• Supervise other workers
• Schedule and confirm appointments
• Respond to employee questions and complaints
• Maintain and manage digital database
• Greet people and direct them to contacts or service areas
• Establish and implement policies and procedures
• Determine and establish office procedures and routines
• Consult with clients after sale to provide ongoing support
• Work with minimal supervision
• Answer telephone and relay telephone calls and messages
• Train other workers
• Provide customer service
• Liaise with management, union officials and HR consultants
• Order office supplies and maintain inventory
• Arrange travel, related itineraries and make reservations
• Work with the marketing department to understand and communicate marketing messages to the field
• Set up and maintain manual and computerized information filing systems
• Plan, organize, direct, control and evaluate daily operations

Supervision

• 3-4 people

Computer and Technology Knowledge

• MS PowerPoint
• MS Word
• Google Docs

Area of Work Experience

• Reports and records

Work Conditions and Physical Capabilities

Work in an office environment.