Office Manager

J.D. Irving, Limited; Moncton; On-site; CAD 60,000 - 80,000; Full time

Job summary

A leading company in Moncton seeks an experienced Office Manager to oversee daily operations, manage recruitment, and ensure high standards of customer service. The ideal candidate will have previous supervisory experience and strong organizational skills, with the ability to handle confidential information and motivate associates. This is an opportunity to play a crucial role in a dynamic retail environment.

Responsibilities

• Manage processes such as recruitment, payroll, benefits, education, and associate recognition.
• Complete daily deposits, inventory adjustments, ledger reviews, confirm credits, and order supplies.
• Lead the office by demonstrating the highest standards of safety and customer service.
• Communicate information and priorities to associates, ensuring they have the necessary tools and direction.
• Manage associate performance through feedback and development opportunities.
• Handle associate and customer concerns professionally and fairly.

Skills

Ability to manage priorities and remain organized

Ability to handle confidential information in a way that builds trust

Exceptional customer service skills

Proficiency in Microsoft Office

Previous supervisory experience

Retail or customer service experience

Job description

Office managers keep the store running smoothly. They are responsible for the administration of expenses, receiving, and inventory management. They play a key role in training and motivating associates.

Qualifications

• Ability to manage priorities and remain organized
• Ability to handle confidential information in a way that builds trust
• Demonstrate exceptional customer service skills
• Proficiency in Microsoft Office
• Previous supervisory experience
• Retail or customer service experience is an asset

Responsibilities

• Manage processes such as recruitment, payroll, benefits, education, and associate recognition
• Complete daily deposits, inventory adjustments, ledger reviews, confirm credits, and order supplies
• Lead the office by demonstrating the highest standards of safety and customer service
• Communicate information and priorities to associates, ensuring they have the necessary tools and direction
• Manage associate performance through feedback and development opportunities
• Handle associate and customer concerns professionally and fairly