Office Manager

Kent Building Supplies; Moncton; On-site; CAD 50,000 - 70,000; Full time

Job summary

A leading retail building supply chain in Moncton is seeking an Office Manager to oversee store operations. You will manage various processes including recruitment, payroll, and inventory, while demonstrating high standards in customer service. The ideal candidate will have strong organizational skills, a background in retail or customer service, and experience in a supervisory role. This position offers a chance to contribute to a dynamic team and foster a positive work environment.

Qualifications

• Ability to manage priorities and remain organized.
• Ability to handle confidential information in a trust-building manner.
• Exceptional customer service skills.

Responsibilities

• Manage recruitment, payroll, benefits, and associate recognition processes.
• Complete daily deposits and inventory adjustments.
• Lead with safety and customer service standards.

Skills

Organizational skills

Customer service skills

Confidentiality

Microsoft Office proficiency

Supervisory experience

Job description

Job Description

Office managers keep the store running. They are responsible for the administration of expenses, receiving, and inventory. They play a key role in training and motivating associates.

Responsibilities

1. Own various processes such as recruitment, processing payroll, benefits, education, and associate recognition
2. Complete daily deposits, inventory adjustments, ledger review, confirm credits, and order supplies
3. Lead the office by demonstrating the highest standards of safety and customer service
4. Communicate information and priorities to associates and ensure they have the direction and tools needed to complete their tasks
5. Manage associate performance through feedback and identifying development opportunities
6. Handle associate and customer concerns in a fair and professional manner

Qualifications

1. Ability to manage priorities and remain organized
2. Ability to handle confidential information in a way that builds trust
3. Demonstrate exceptional customer service skills
4. Proficiency in Microsoft Office
5. Previous supervisory experience
6. Retail or customer service experience is an asset

About Us

Founded in 1882, J.D. Irving, Limited (JDI) has operations in Canada and the United States and employs a team of 20,000 dedicated employees. We are a dynamic team of professionals who lead with integrity and are passionate about delivering results. Our culture nurtures talent and creates an inclusive workplace, allowing you to grow your career across various divisions.

We are committed to creating accessible environments for our colleagues, candidates, and customers. Requests for accommodation due to a disability can be made at any stage of application and employment. We encourage candidates to disclose their needs so we can provide equitable opportunities.

Worried you do not meet all the requirements? Studies show many applicants apply only when they meet 100% of the criteria. We promote an inclusive environment where everyone is appreciated, recognized, and empowered to contribute fully. If interested but unsure, we still encourage you to apply.

We appreciate your interest; however, only selected candidates will be contacted for an interview.

About The Team

Kent is the largest retail building supply chain in Atlantic Canada, with 48 locations and an ecommerce website. Our mission is to be the best source of home improvement products through superior customer service, quality products, and competitive prices. We prioritize safety, hiring and training associates committed to our safety values. Employing over 3,700 people, we focus on developing our people and promoting continuous improvement and innovation. Besides retail stores, we operate truss manufacturing facilities and a wholesale drywall company. We are part of the Independent Lumber Dealers Co-operative and the ARENA buying group, which ensures great product selection and pricing.