Office Manager

Cogir Senior Living Canada; Kelowna; On-site; CAD 50,000 - 55,000; Full time

Benefits offered by this job

Competitive Benefits Package

Supportive and collaborative work env

Complimentary meals during shifts

Professional growth opportunities

Meaningful difference in seniors' care

Job summary

Cogir Real Estate is seeking an Office Manager for Sandalwood in Kelowna. You will handle behind-the-scenes admin, resident engagement, records, and accounting functions including AR/AP and payroll.

You’ll lead a team to deliver an exceptional living experience, ensure compliance, and manage reception. The role requires a 24/7 mindset with a Wednesday–Sunday schedule, on-site in the Okanagan.

Qualifications

• Minimum of two years of administrative experience in an office setting.
• Proficiency in Microsoft Office Suite (Word, Excel).
• Familiarity with Workday, Kronos and Yardi is advantageous.
• HR knowledge (recruitment, onboarding, payroll) is a plus.
• Supply management and inventory knowledge is a plus.
• Must provide a current Vulnerable Sector Check / Criminal Background Check.

Responsibilities

• Handle behind-the-scenes activities within the retirement residence.
• Engage with residents and address their needs and concerns.
• Manage resident records and ensure accuracy and up-to-date information.
• Oversee Accounts Receivable/Payable, Payroll, Benefits and Scheduling.
• Lead and develop team members to deliver exceptional living experiences.
• Ensure administrative processes comply with internal and regulatory standards.
• Manage reception desk and oversee front-desk operations as needed.
• Shape first impressions of new residents in person and over the phone.

Skills

Customer service

Organization and time management

Attention to detail

Communication

Problem-solving

Decision-making

Event planning and coordination

Computer proficiency

Financial management

Tools

Workday

Kronos

Yardi

Microsoft Office

Job description

Description

Cogir Senior Living manages retirement residences across the country. We offer a range of senior living options including independent living, assisted living and memory care.

For over 25 years, we have dedicated every day to the happiness of retirees.

Human Focus – Creativity - Excellence

We’re seeking individuals with a purpose and passion for life and who are looking for meaningful work that will make a real difference. Join our team today!

Cogir Real Estate proudly manages the Regency Retirement Resorts in British Columbia.

We are thrilled to introduce you to Sandalwood, located in beautiful Kelowna! This community setting provides a welcoming, dynamic environment that makes it an exciting place to work, live, and thrive. Be a part of this incredible opportunity to grow with us and contribute to creating a top-tier experience.

Join Our Team as an Office Manager!

Location:

Regency Retirement Resorts have 9 locations in the Okanagan, including Vernon, Penticton, West Kelowna, and Kelowna. This position is on site at Sandalwood

Job Description:

Are you a customer service professional with strong administrative & accounting skills? Do you enjoy a fast-paced environment and meeting deadlines? Are you ready to take your experience to the next level? As our next Office Manager, you will be a pivotal member of our Retirement management team focused on handling all the behind-the-scenes activities that happen within the retirement residence.

In this role, your primary focus will be engaging with residents, ensuring all their needs are met and working through any concerns they bring forth. You will also manage resident records, ensuring they are up to date.

You will handle accounting functions for the residence including Accounts Receivable and Accounts Payable, Payroll & Benefits and Scheduling, ensuring accuracy and timely processing.

In addition, you will lead and engage team members dedicated to consistently delivering an exceptional living experience for our residents.

This role also has a strong focus on ensuring all administrative processes are in compliance with internal and regulatory compliance standards.

As this position involves managing within a 24/7 operation, you must maintain flexibility in your schedule. You will oversee the receptionists, providing training and guidance, and will personally manage the reception desk when necessary.

Your role will encompass shaping the first impression of the new residents, both in person and over the phone, making your team’s contribution pivotal to the overall sales experience.

The Office Manager will have a schedule of Wednesday to Sunday, with the possibility of changing to Monday to Friday based on operational needs

8:00 AM - 4:00 PM

Top Perks and Benefits:

• Competitive Benefits Package.


• A supportive and collaborative work environment.


• Complimentary meal provided during shifts.


• Opportunities for professional growth within Regency Retirement Resorts and within Cogir Real Estate (Parent Company with over 370 properties in North America).


• The chance to make a meaningful difference in the lives of seniors.

Education and Experience:

• Minimum of two (2) years of administrative experience in an office setting


• Proficiency in Microsoft Office Suite (Word, Excel)


• Familiarity with Workday, Kronos, and Yardi operating systems is advantageous


• HR knowledge (recruitment, employee onboarding, payroll) is considered an asset


• Supply management and inventory control knowledge is considered an asset


• Must provide a complete and current (within six months) Vulnerable Sector Check (including a Criminal Background Check) or be willing to obtain one.

Skills for Success:

• Customer service


• Organization and time management


• Attention to detail


• Communication


• Problem-solving, conflict resolution


• Computer proficiency (Microsoft Office, email, and office software)


• Financial management (budgeting, expense tracking)


• Decision-making


• Event planning and coordination

Salary: $50,000-$55,000 Annually based on prior work experience

Cogir is committed to ensuring that all employment practices are inclusive. As an organization we are committed to providing and arranging accommodation for candidates upon request.

Actual compensation will be determined based on relevant factors such as skills, experience, location, and internal equity, and is expected to fall within the posted range.