Office Manager

J.D. Irving, Limited; Charlottetown; On-site; CAD 42,000 - 64,000; Full time

Job summary

J.D. Irving, Limited (JDI) is seeking an Office Manager to keep the branch running, handling administration of expenses, receiving and inventory, and playing a key role in training and motivating Employees.

The Office Manager will oversee payroll processing, benefits education and associate recognition, while ensuring accurate deposits, inventory control, and safe, customer-focused operations on a daily basis.

Qualifications

• Organized and able to manage competing priorities.
• Ability to handle confidential information with discretion.
• Exceptionally strong customer service skills.
• Experience supervising teams in retail or service settings.

Responsibilities

• Owns processes such as payroll processing, benefits education and associate recognition.
• Completes daily deposits, inventory adjustments, ledger review, confirms credits and orders supplies.
• Leads the office by maintaining the highest standards of safety and customer service.
• Communicates information and priorities to associates and ensures they have the direction and tools needed to complete their tasks.
• Manages associate performance through feedback and identifying development opportunities.
• Handles associate and customer concerns in a fair and professional manner.

Skills

Organizational skills

Confidential data handling

Customer service

Supervisory experience

Retail experience

Tools

Microsoft Office

Job description

Job Description

Job Description

Office Managers

keep the branch running. They are responsible for administration of expenses, receiving and inventory. They play a key role in training and motivating Employees.

Responsibilities

• Owns various processes such as, processing payroll, benefits education and associate recognition
• Completes daily deposits, inventory adjustments, ledger review, confirms credits and orders supplies
• Leads the office by demonstrating the highest standards of safety and customer service
• Communicates information and priorities to associates and ensures they have the direction and tools needed to complete their tasks
• Manages associate performance through feedback and identifying development opportunities
• Handles associate and customer concerns in a fair and professional manner

Qualifications

• Is organized and able to manage priorities
• Can handle confidential information in a way that builds trust
• Demonstrates exceptional customer service skills
• Microsoft Office skills
• Experienced supervisor
• Retail or customer service experience is an asset

About Us

Founded in 1882, J.D. Irving, Limited (JDI) operates in Eastern Canada (New-Brunswick, Nova Scotia, Prince Edward Island, Québec, Ontario, Newfoundland and Labrador), as well as in USA. We are a team of 20,000 dedicated employees. At J.D. Irving, Limited, you are part of a dynamic team of professionals who lead with integrity and are passionate about delivering results. With a culture that nurtures talent and creates an inclusive workplace, you can grow your career across our various operating divisions.

We are committed to creating accessible environments for our colleagues, candidates, and customers. Requests for accommodation due to a disability (which may be visible or invisible, temporary, or permanent) can be made at any stage of application and employment. We encourage candidates to make their accommodation needs known so that we can provide equitable opportunities.

Worried you do not meet all the requirements? Studies have shown that many applicants apply only to job opportunities when they feel they meet 100% of the criteria. We promote an inclusive environment where everyone is appreciated, recognized, and empowered to contribute fully. If you are interested in this position but are worried you did not meet all the requirements, we would encourage you to still apply.

Our recruitment advisors and hiring teams will utilize human screening combined with AI technology to help identify the skills and qualities that matter most to our business, while safeguarding your privacy and using AI responsibly.

We appreciate your interest in our company however only those candidates selected for an interview will be contacted.

About The Team

Kent is the largest retail building supply chain in Atlantic Canada. With 48 locations and an ecommerce website, our mission is to be the best source of home improvement products through superior customer service and know-how, quality products, and everyday great prices. We protect our customers and staff by hiring and training associates committed to our safety values. We employ over 3,700 people and work hard to increase our market share through strategic investment in training and technology. We focus on the development of our people and promote a culture of continuous improvement and innovation. In addition to our retail stores, we operate truss manufacturing facilities and a wholesale drywall company. We are a member of Independent Lumber Dealers Co-operative and the ARENA buying group which ensures our great product selection and pricing