Office Manager

Packaging Compliance Labs; Brampton; On-site; USD 45,000 - 62,000; Full time

Job summary

A medical device packaging firm is seeking an Office Manager to oversee administrative duties and ensure smooth office operations. The ideal candidate will possess strong customer service skills and at least two years of office experience, with proficiency in Microsoft Office. This full-time position offers a salary starting at $45,000 with benefits like health insurance and 401(k).

Benefits

401(k)

Health insurance

Paid time off

Vision insurance

Qualifications

• Minimum of 2 years’ experience in an office setting or executive assistance.
• Intermediate knowledge of Microsoft Office applications.
• Willingness to learn and strong work ethic.

Responsibilities

• Oversee and support all administrative duties.
• Support event planning activities.
• Interact with clients handling inquiries.
• Manage conference room calendars.
• Serve as point of contact for IT matters.

Skills

Exceptional customer service

Problem solving

Excellent verbal communication

Excellent written communication

Ability to work independently

Education

Associate or Bachelor’s degree in Business Administration

Tools

Microsoft Office (Outlook, Teams, Word, Excel, Powerpoint)

ERP or CRM system

Job description

Direct message the job poster from Packaging Compliance Labs

Experience Manager at Packaging Compliance Labs

Packaging Compliance Labs, PCL, is a medical device packaging testing, engineering, and contract manufacturing firm headquartered in Grand Rapids, MI working with clients all around the country. We opened our doors in 2014 and since then, due to rapid growth, have had multiple facility expansions and have recently acquired another company on the East Coast! Additionally, we have been named one of West Michigan’s Best & Brightest Companies for 5 years in a row, and have been added to the INC 5000 list for fastest-growing private companies in the country! To support our team and growing business, we are looking to add an Office Manager to join our Administrative team.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Oversee and support all administrative duties to ensure the office is operating smoothly

Support event planning activities as assigned, including assistance with the company newsletter

Daily interaction via phone and in person with prospective and existing clients, handling basic inquiries

Continuously improve the appearance, resources, and culture in the office

Manage conference room calendars and booking system for on-site guests

Maintain office supplies around the building and assist with the purchasing process

Serve as the main point of contact for day-to-day IT matters, coordinating communication with our 3rd party IT vendor

Perform light cleaning duties as needed for community office areas

Other duties and responsibilities as assigned

Up to 10% local travel may be required for various office-related errands

THE IDEAL CANDIDATE WILL DEMONSTRATE

Exceptional customer service, and skills in performing basic research and problem solving

The ability to work independently and move from task to task seamlessly

A strong work ethic and willingness to learn

Excellent verbal and written communication skills

Enthusiasm to keep the team motivated and ensure goals are met

QUALIFICATIONS

A minimum of 2 years’ experience in an office setting or executive assistance

Intermediate knowledge of Microsoft Office applications, including Outlook, Teams, Word, Excel, Powerpoint, etc.

An associate or bachelor’s degree in Business Administration, Communication, or related field (preferred)

Experience working with an ERP or CRM system (preferred)

Training will be provided

CLASSIFICATION AND COMPENSATION

This position is full time (Monday-Friday 8 : 00am-5 : 00pm), located on-site in Grand Rapids, MI

This position is paid salary, exempt. The pay range varies depending on skills, abilities, and length of service with the company

Job Type : Full-time

Pay : From $45,000.00 per year

• 401(k)
• Health insurance
• Paid time off
• Vision insurance

Schedule :

8 hour shift

Monday to Friday

Seniority level

Seniority level

Entry level

Employment type

Employment type

Full-time

Job function

Job function

Administrative

Industries

Medical Equipment Manufacturing

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