Office Coordinator

Prisoners' Legal Services/West Coast Prison Justice Society; New Westminster; Hybrid; CAD 49,000 - 60,000; Full time

Benefits offered by this job

20 paid vacation days

Wellness days

Professional development opportunities

Comprehensive benefits package

Job summary

Prisoners’ Legal Services in New Westminster, BC seeks an Office Coordinator to support daily operations and administration. The role focuses on coordinating calendars, meetings, and client intake with sensitivity to trauma-informed, anti‑carceral practices.

The position is primarily in‑person with some remote work, a 35‑hour workweek, and a one‑year contract with potential renewal based on funding. Salary is CAD 54,707 per year.

Qualifications

• Excellent communication, conflict resolution and interpersonal skills.
• Ability to work with people in prison, lawyers, officials.
• Strong critical thinking and problem-solving abilities.
• Plan independently and collaborate with others.
• Highly organized, detail-oriented and discreet.
• Experience in an office environment and with numbers.
• Strong writing skills and empathy for marginalized clients.
• Commitment to social justice and anti-oppression work.

Responsibilities

• Coordinate daily office operations and maintain an organized workspace.
• Manage calendars, scheduling, and meeting logistics.
• Provide executive assistant support to leadership.
• Back-up intake and reception duties, including client intake.
• Assist with facilities tasks and records management.
• Support bookkeeping, invoices, receipts, and grant reports.
• Coordinate communications, social media, and events.
• Provide HR support and board administration.

Skills

Communication

Conflict resolution

Interpersonal skills

Critical thinking

Problem-solving

Planning

Independent work

Team collaboration

Attention to detail

Ethics & confidentiality

Empathy

Writing skills

Education

Grade 12 education

Tools

Microsoft Office

QuickBooks Online

Graphic design software

Job description

PRISONERS’ LEGAL SERVICES

OFFICE COORDINATOR

New Westminster, BC

Title: Office Coordinator

Location: Primarily in-person at our office in New Westminster, with some remote work opportunities

Employment type: Full-time (approximately 35 hours/week); 1 year contract with possibility of renewal depending on funding

Salary: $54,707/year

Application deadline: October 25, 2026 or until filled

Start date: As soon as possible

Prisoners’ Legal Services is looking for an office coordinator who wants to use their skills to support the rights and dignity of people in prison.

About us:

Prisoners’ Legal Services is a non‑profit society providing legal assistance to people in federal and provincial prisons in British Columbia. We also engage in strategic litigation and advocacy on the prison justice issues brought forward by our clients to achieve systemic, anti‑carceral change.

We are a team of lawyers and non‑lawyers who believe that no one is disposable, and who work alongside and in solidarity with incarcerated people. We witness some of the harshest forms of state violence, and use the legal system’s tools to protect our clients from the abuses and degradations of prison. More information about our work is available at https://prisonjustice.org/.

About the position:

This is a new position designed to support the overall operations of PLS. Duties and responsibilities include:

Office Operations & Administration

• Coordinate and support daily office operations and maintain an organized, welcoming workspace;


• Manage calendars, scheduling, and logistics for meetings;


• Provide executive assistant support to the Executive Director and Director of Legal Services;


• Act as a back‑up for Intake Workers/Administrative Assistants when they are unavailable, including answering phones, responding to general inquiries and conducting client intake using a client‑centered, trauma‑informed, culturally competent and anti‑carceral approach;


• Assist Operations Manager with facilities‑related tasks; and


• Assist with records management and organization, including client records and access to information requests.

Organizational & Bookkeeping Support

• Assist with bookkeeping tasks, including collecting, organizing and processing invoices and receipts, liaising with external finance support, and other duties;


• Assist with grant applications and reports;


• Assist with human resources‑related tasks as needed; and


• Provide administrative support to the Board of Directors.

Technology, Communications & Events

• Assist with office technology and coordinate with IT support;


• Support internal and external communications, including social media and website updates;


• Organize events and gatherings; and


• Coordinate reports, public legal education resources, and other public‑facing materials.

Qualifications & skills

• Excellent communication, conflict resolution and interpersonal skills and the ability to work with people in prison, lawyers, government officials, community partners and others;


• Strong critical thinking and problem‑solving skills;


• Ability to plan, work independently, and collaborate with others;


• Highly organized, efficient and attentive to detail;


• Excellent judgment in matters of ethics and confidentiality;


• Experience in an office environment;


• Comfortable with common office technology and with learning new systems;


• Comfort and facility with numbers; experience with bookkeeping or QuickBooks Online an asset;


• Strong writing skills;


• Ability to assist marginalized clients with empathy, including people with high mental health needs, people convicted of various crimes and people in distress;


• Commitment to social justice and anti‑oppression work;


• Grade 12 education;


• Ability to care for oneself and colleagues amidst challenging work; and


• Experience with graphic design software or social media advocacy an asset.

Working Conditions:

This is a primarily in-person position based at our office in an elevator building in New Westminster, BC, with some opportunities for remote work. Office hours are approximately 8:30-4:30 Monday - Friday, with periodic work outside these hours. The role involves phone communication, in-person and virtual meetings, and extensive computer use. Occasional travel to prisons in the Lower Mainland and Fraser Valley and a CPIC clearance may also be required.

Each staff member has their own office within our communal office space. There is one gender‑neutral accessible washroom.

This is a unionized position for a term of one year, with the possibility of renewal depending on funding.

Salary: $54,707/year, plus a comprehensive benefits package. Benefits include 20 paid vacation days, wellness days and professional development opportunities.

Closing date:

October 25, 2026 or until filled. Interviews may be conducted on a rolling basis.