Office Clerk/Receptionist

Fraser Health Authority; Abbotsford; On-site; CAD 30,000 - 60,000; Part time

Job summary

A leading health care provider in Abbotsford, B.C. is hiring a Part Time Office Clerk/Receptionist. The role includes providing clerical support, operating a reception area, and assisting with client intake. Ideal candidates possess effective communication skills, knowledge of office procedures, and an Office Administration Certificate. Join a dedicated team in a respected organization committed to diversity and health.

Benefits

Comprehensive health benefits coverage

Competitive compensation

Qualifications

• 1 year of recent, related experience or equivalent education.
• Ability to plan, organize and prioritize work.
• Physical ability to carry out the duties of the position.

Responsibilities

• Perform reception duties including directing calls and responding to inquiries.
• Assist with client intake and schedule appointments.
• Prepare informational/resource packages for distribution.

Skills

Knowledge of general office procedures

Ability to communicate effectively

Knowledge of medical terminology

Ability to operate related equipment

Ability to type at 45 wpm

Education

Grade 12

Office Administration Certificate

Job description

Salary

The salary range for this position is CAD $24.76 - $26.38 / hour

Job Summary

We are hiring a Part Time Office Clerk/Receptionist to join our team in Abbotsford, B.C. We invite you to apply today and find out why employees recommend Fraser Health to their friends as an exceptional place to work. We are committed to planetary health, we value diversity in the work force and seek to maintain an environment of Respect, Caring and Trust.

A career with Fraser Health will offer you the opportunity to be a part of a dedicated team of professionals in a dynamic and rewarding health care environment. We offer a competitive compensation and benefit package, including comprehensive health benefits coverage.

Important to know

Before we can finalize any offer of employment, you must:

• Confirm you are legally entitled to work in Canada

Take the next step and apply so we can continue the conversation with you.

Detailed Overview

The Office Clerk/Receptionist provides secretarial and clerical support to the assigned team by performing reception duties and typing material such as correspondence, memoranda, minutes of meetings and reports such as psychiatric/psychological assessments and consultation reports from rough draft, general instruction and/or recording devices.

In addition, the Office Clerk/Receptionist assists with client intake, schedules and confirms client appointments, sets up and maintains client and administrative filing systems, arranges meetings/special functions as directed, processes incoming and outgoing mail and performs timekeeping duties as assigned.

Responsibilities

• Performs reception duties including operating a multi-line switchboard or phone, directs calls, receives and relays messages, receives and directs visitors and responds to in-person and telephone inquiries by providing information of a general nature. Determines whether an emergent situation exists and refers to appropriate areas. Contacts other hospitals/organizations to obtain information as required.
• Types material such as correspondence, memoranda, minutes of meetings, documents and reports including psychiatric/psychological assessments and consultation reports from rough draft, general instruction and/or recording devices, using various software applications such as word processing, spreadsheets, graphics, and databases.
• Performs data entry duties including collecting data from various sources, entering data into relevant computerized systems and maintaining relevant registers. Gathers, compiles, and retrieves information as required and prints related reports.
• Prepares various informational/resource packages by designing, updating, photocopying and collating packages/brochures for distribution to clients and or families.
• Assists with client intake by obtaining client information, completing required documentation and liaising with information sources to obtain additional client information. Schedules and confirms client appointments and maintains waiting lists.
• Sets up and maintains client and administrative filing systems in accordance with established policies and procedures.
• Arranges meetings/special functions as directed including booking meeting rooms, arranging catering, contacting appropriate personnel, sending invitations, circulating notices and/or agendas and recording and distributing minutes.
• Processes incoming and outgoing mail, faxes, reports/records and internal and courier documents by receiving, recording, date stamping, sorting and distributing mail to appropriate personnel and preparing outgoing mail for pickup. Signs for receipt of packages and shipments.
• Maintains levels of stationery, office supplies and resources according to pre-determined levels by methods such as photocopying, completing requisitions for signature and forwarding approved requisitions to appropriate personnel.
• Operates office equipment such as photocopiers, shredders and fax machines and carries out minor maintenance such as loading paper, removing paper jams, cleaning glass, and changing toner cartridges. Performs timekeeping duties including tracking hours worked, coding hours into payroll system and forwarding to payroll upon approval. Reviews verification reports, identifies discrepancies and answers inquiries from staff.
• Performs other related duties as assigned.

Qualifications

Education and Experience

Grade 12, Office Administration Certificate, one year's recent, related experience or an equivalent combination of education training and experience.

Skills And Abilities

• Knowledge of general office procedures.
• Knowledge of medical terminology.
• Ability to communicate effectively both verbally and in writing.
• Ability to plan, organize and prioritize work.
• Ability to work independently and in cooperation with others.
• Ability to establish and maintain rapport with clients.
• Ability to operate related equipment.
• Ability to type at 45 wpm.
• Physical ability to carry out the duties of the position.

About Fraser Health

Fraser Health is the heart of health care for over two million people in Metro Vancouver and the Fraser Valley in British Columbia, Canada, on the traditional, ancestral and unceded lands of the Coast Salish and Nlaka’pamux Nations and is home to 32 First Nations within the Fraser Salish region.

People - those we care for and those who care for them - are at the heart of everything we do. Our hospital and community-based services are delivered by a team of 54,000+ staff, medical staff and volunteers.

We are committed to planetary health and value diversity in the work force. We strive to maintain an environment of respect, caring and trust. Fraser Health’s hiring practices aspire to ensure all individuals are treated in an inclusive, equitable and culturally safe manner.

Together, we are the heart of health care.

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IMPORTANT: Recruitment scam warning

Please be on alert for recruitment scams. We are aware of several scams targeting individuals by falsely claiming to represent Fraser Health. Always take precautions when sharing personal details with unverified sources. Please note that we will never ask for money or payment, nor ask you to download or install an app at any point during our recruitment process.