Office Clerk / Reception

Ricoh Americas Corporation; Vancouver; On-site; CAD 40,000 - 55,000; Full time

Job summary

A leading integrated solutions provider is seeking an Office Clerk in Vancouver. The role involves managing mail distribution, supporting reception, and coordination for various projects. Candidates should have at least 2 years of relevant experience and strong interpersonal skills. The company offers comprehensive benefits, including medical and dental coverage and retirement plans.

Benefits

Medical, dental, life, and disability insurance

Retirement plan with company matching contributions

Tuition assistance programs

Paid vacation and holidays

Qualifications

• Minimum 2 years of experience working in a mail room or copy centre.

Responsibilities

• Sort and distribute mail and office supplies.
• Coordinate and prepare projects for printing.
• Respond to first level phone calls from end users.
• Welcome visitors and manage boardroom booking.
• Provide back-up support for Reception as needed.

Skills

Excellent interpersonal skills

Strong self-motivation

Excellent communication skills

Effective use of Microsoft Office

Ability to lift 30+lbs

Education

High School Diploma or equivalent work experience

Job description

Office Clerk / Reception

Responsibilities:

• Estimated 70% of their time used for coverage in copy/mail, and 30% of their time used for coverage in Catering/Reception; may vary based on activity fluctuations in each service area

• Sort and distribute mail and office supplies, including interoffice, couriers and overnight mail

• Process incoming and outgoing couriers

• Deliver mail and printing projects throughout the office

• Coordinate and prepare projects for printing, including electronic file conversion, document scanning and enhancement from start to delivery

• Download jobs from email or print queue: size, reproduce, sort and finish/bind

• Establish and maintain quality controls to ensure work accuracy

• Respond to first level phone calls from end users of distributed copier equipment to determine the problem, clear paper jams, run test copies and determine status of machines

• Provide scheduled trips to all machines to conduct cleaning of glass, toner replacement, stocking paper and general cleanness of workspace

• Run reports

• Maintain logs of downtime, repairs and meter charges of all copiers/printers on site

• Provide support for Catering team as needed

• Clean and restock rounds of all cafes and the lunchroom 4 times daily or as needed.

• Report any inventory items needed bi-weekly to the Catering Manager.

• Prepare, set-up and breakdown of daily meetings (mainly coffee/tea set-up)

• Provide back-up support for Reception as needed for vacation, sick days, lunch break (1 hour), and morning/afternoon breaks (15 minutes each)

• Welcome visitors by greeting them; notify lawyers and/or assistants of client arrivals.

• Answer internal and external phone calls, direct calls to the appropriate people and answer any inquiries or redirect questions to the appropriate individuals.

• Manage boardroom booking system; create and edit bookings, respond to requests, liaise with Legal Assistants, IT, Catering and building personnel to ensure proper set-up of meetings and client events.

• Maintain security by administering access pass procedures (i.e. issue temporary access pass; replace forgotten, lost or damaged cards, etc.); record visitors in the Visitor's Log, and follow security procedures.

• Provide assistance in other Ricoh service areas as directed by the Ricoh Site Manager.

Qualifications:

• High School Diploma or equivalent work experience

• Minimum 2 years of experience working in a mail room or copy centre

Skills:

• Excellent interpersonal skills with the ability to quickly develop business relationships

• Strong self-motivation to drive results

• Excellent communication skills both verbal and written

• Effective use of Microsoft Office

• Ability to lift 30+lbs. as necessary

Other:

• Present a professional image at all times to customers and vendors

Come Create at Ricoh:

If you are seeking a team driven by passion and purpose, come create with us at Ricoh. We are a team of information seekers and customer-obsessed collaborators who aspire to deliver the services, solutions, and technologies that empower business success. We are looking for talented, inspired individuals to join us to help drive high-performance team and our commitment to excellence.

Ricoh is an integrated solutions provider and partner that connects people and technology, creates outstanding customer experiences, and delivers innovation for businesses worldwide. We empower digital workplaces by enabling individuals to work smarter from any location and harness the power of information—how it is collected, stored, managed, and shared—to unlock the potential in every organization. We deliver services and technologies that inspire our customers’ success and guide them toward a better and more sustainable future. If you are seeking a purpose-driven and passionate team, come create with us, and help drive our high-performance culture of excellence into tomorrow.

Invest in Yourself:

At Ricoh, you can:

• Select the medical, dental, life, and disability insurance coverage that fits your needs.

• Contribute to your financial security with Ricoh Canada’s Retirement plan, with company matching contributions.

• Augment your education with team member tuition assistance programs.

• Enjoy paid vacation time and paid holidays annually.

• Tap into many other benefits to enhance your health, wellness such and ongoing personal and professional development.