Office Assistant, MHSU - (216763)

Island Health; Campbell River; On-site; CAD 30,000 - 60,000; Full time

Job summary

A healthcare provider is seeking an Office Assistant to support clinical teams and manage client records. Ideal candidates will have strong clerical experience alongside effective communication and Microsoft Office skills. This is an excellent opportunity to work in a patient-focused environment, emphasizing confidentiality and quality service.

Qualifications

• Grade 12 plus Microsoft Office courses.
• One year recent clerical experience or equivalent combination.
• Experience with mental health or substance use issues preferred.

Responsibilities

• Provides clerical support services to clinical staff.
• Maintains client records and provides receptionist services.
• Handles general inquiries and bookings.

Skills

Typing

Microsoft Office

Communication

Tact and courtesy

Confidentiality

Education

Grade 12 graduation

Courses in Microsoft Office

Job description

In accordance with the Vision, Purpose, and Values, and strategic direction of Island Health patient and staff safety is a priority and a responsibility shared by everyone; as such, the requirement to continuously improve quality and safety is inherent in all aspects of this position.

Reporting to the Coordinator, Administrative Services; Manager or designate the Office Assistant provides clerical support services to the clinical staff and service. Types and formats a variety of documents and maintains client records relating to admission, discharge and transfers. Provides site-specific receptionist services including answering general inquiries, greeting clients and booking appointments.

QUALIFICATIONS: Education, Training And Experience

Grade 12 graduation, plus additional courses in Microsoft Office, plus one year of recent related clerical experience, or an equivalent combination of education, training and experience.

Experience preferred working with adults and youth with mental health and substance use issues.

Skills And Abilities

• Ability to type 55 words per minute.
• Ability to utilize Microsoft Office Application (e.g. Word, Outlook, Excel and Access)
• Ability to operate related office equipment, e.g., photocopier, facsimile
• Ability to communicate orally and in writing.
• Ability to deal with multiple tasks and priorities.
• Ability to work as a member of a client-focused team.
• Ability to deal with the public in a tactful, courteous manner.
• Ability to act with discretion and maintain confidentiality.

https://jd.viha.ca/JD24.pdf