Office Assistant, MHSU - (214237)

Island Health; Nanaimo; On-site; CAD 40,000 - 60,000; Full time

Job summary

An established healthcare provider is seeking a dedicated Office Assistant to join their team. This role is essential for maintaining efficient clerical support within a clinical environment, ensuring patient and staff safety. The ideal candidate will possess strong Microsoft Office skills and the ability to manage multiple tasks effectively. You will be responsible for maintaining client records, answering inquiries, and providing a welcoming environment for clients. If you are organized, detail-oriented, and passionate about supporting healthcare services, this opportunity is perfect for you.

Qualifications

• Grade 12 graduation with additional Microsoft Office courses.
• One year of recent related clerical experience preferred.

Responsibilities

• Provide clerical support services to clinical staff.
• Maintain client records and provide receptionist services.

Skills

Typing Speed (55 wpm)

Microsoft Office Proficiency

Communication Skills

Multi-tasking

Client-focused Teamwork

Discretion and Confidentiality

Education

Grade 12 Graduation

Microsoft Office Courses

Tools

Microsoft Word

Microsoft Outlook

Microsoft Excel

Microsoft Access

Photocopier

Facsimile

Job description

Job Description

In accordance with the Vision, Purpose, and Values, and strategic direction of Island Health, patient and staff safety is a priority and a shared responsibility. The continuous improvement of quality and safety is inherent in all aspects of this position.

Reporting to the Coordinator, Administrative Services, Manager, or designate, the Office Assistant provides clerical support services to the clinical staff and service. This includes typing and formatting a variety of documents, maintaining client records related to admission, discharge, and transfers, and providing site-specific receptionist services such as answering general inquiries, greeting clients, and booking appointments.

Qualifications: Education, Training, and Experience

Grade 12 graduation, plus additional courses in Microsoft Office, and at least one year of recent related clerical experience, or an equivalent combination of education, training, and experience. Experience working with adults and youth with mental health and substance use issues is preferred.

Skills and Abilities

• Ability to type 55 words per minute.
• Proficiency in Microsoft Office applications (Word, Outlook, Excel, Access).
• Ability to operate related office equipment, e.g., photocopier, facsimile.
• Strong oral and written communication skills.
• Ability to manage multiple tasks and priorities effectively.
• Ability to work as part of a client-focused team.
• Courteous and tactful interaction with the public.
• Discretion and confidentiality in handling sensitive information.

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