Office Assistant, MHSU

Vancouver Island Health Authority; Nanaimo; On-site; CAD 30,000 - 60,000; Full time

Job summary

An established health authority is seeking a dedicated Office Assistant to join their team. In this role, you'll provide essential clerical support to clinical staff, ensuring smooth operations and patient care. Your responsibilities will include managing client records, greeting clients, and handling inquiries with professionalism. This position offers a chance to make a meaningful impact in a supportive environment focused on patient and staff safety. If you have a passion for helping others and possess strong organizational skills, this opportunity is perfect for you to contribute to the well-being of the community.

Qualifications

• Grade 12 graduation with additional Microsoft Office courses required.
• One year of clerical experience or equivalent combination of education.

Responsibilities

• Provide clerical support to clinical staff and maintain client records.
• Handle receptionist duties including answering inquiries and booking appointments.

Skills

Typing Speed (55 WPM)

Microsoft Office Suite

Office Equipment Operation

Oral and Written Communication

Multi-tasking

Client-focused Teamwork

Public Interaction

Discretion and Confidentiality

Education

Grade 12 Graduation

Additional Courses in Microsoft Office

One Year of Clerical Experience

Tools

Microsoft Word

Microsoft Outlook

Microsoft Excel

Microsoft Access

Photocopier

Facsimile

Job description

Work Area (FBA Only): Multi-Site

Travel Requirement: No

Shift Start Time/End Time: As required: 0830-1630

Days Off: N/A

Vacancy Type: Casual

Salary Range (Hourly Rate): $24.76 - $26.38

Paid FTE: N/A

Worked BI-WEEKLY HOURS: N/A

Planned Start Date: Jan. 13 2025

Approximate End Date (For Temporary Assignments ONLY): Pending Return of Incumbent

CRC required? (employee will be working with or have access to children or vulnerable adults and requires a Criminal Record Check): Yes

Job Description

In accordance with the Vision, Purpose, and Values, and strategic direction of Island Health, patient and staff safety is a priority and a responsibility shared by everyone; as such, the requirement to continuously improve quality and safety is inherent in all aspects of this position.

Reporting to the Coordinator, Administrative Services; Manager or designate, the Office Assistant provides clerical support services to the clinical staff and service. Types and formats a variety of documents and maintains client records relating to admission, discharge, and transfers. Provides site-specific receptionist services including answering general inquiries, greeting clients, and booking appointments.

QUALIFICATIONS:

Education, Training And Experience

Grade 12 graduation, plus additional courses in Microsoft Office, plus one year of recent related clerical experience, or an equivalent combination of education, training, and experience. Experience preferred working with adults and youth with mental health and substance use issues.

Skills And Abilities

• Ability to type 55 words per minute.
• Ability to utilize Microsoft Office Application (e.g. Word, Outlook, Excel, and Access).
• Ability to operate related office equipment, e.g., photocopier, facsimile.
• Ability to communicate orally and in writing.
• Ability to deal with multiple tasks and priorities.
• Ability to work as a member of a client-focused team.
• Ability to deal with the public in a tactful, courteous manner.
• Ability to act with discretion and maintain confidentiality.