Office Assistant, MHSU

Island Health; Nanaimo; On-site; CAD 40,000 - 50,000; Full time

Job summary

A local healthcare organization in Nanaimo seeks an Office Assistant to provide clerical and receptionist support to clinical staff. Ideal candidates will have a Grade 12 education, experience in a similar role, and proficiency in Microsoft Office applications. The role involves maintaining client records and interacting with clients in a professional manner. This position is crucial for ensuring the smooth operation of the healthcare facility.

Qualifications

• Grade 12 graduation with related training.
• Preferred experience working with mental health clients.
• Proficient with Microsoft Office applications.

Responsibilities

• Provide clerical support to clinical staff.
• Maintain client records and documentation.
• Offer receptionist services to clients.

Skills

Typing speed of 55 words per minute

Proficient in Microsoft Office

Ability to operate office equipment

Strong oral and written communication

Ability to multitask and prioritize

Team-oriented

Tactful customer service

Maintain confidentiality

Education

Grade 12 graduation

Courses in Microsoft Office

One year of related clerical experience

Job description

Job Description

In accordance with the Vision, Purpose, and Values, and strategic direction of Island Health patient and staff safety is a priority and a responsibility shared by everyone; as such, the requirement to continuously improve quality and safety is inherent in all aspects of this position.

Reporting to the Coordinator, Administrative Services; Manager or designate the Office Assistant provides clerical support services to the clinical staff and service. Types and formats a variety of documents and maintains client records relating to admission, discharge and transfers. Provides site-specific receptionist services including answering general inquiries, greeting clients and booking appointments.

QUALIFICATIONS:Education, Training And Experience

Grade 12 graduation, plus additional courses in Microsoft Office, plus one year of recent related clerical experience, or an equivalent combination of education, training and experience.

Experience preferred working with adults and youth with mental health and substance use issues.

Skills And Abilities

• Ability to type 55 words per minute.
• Ability to utilize Microsoft Office Application (e.g. Word, Outlook, Excel and Access)
• Ability to operate related office equipment, e.g., photocopier, facsimile
• Ability to communicate orally and in writing.
• Ability to deal with multiple tasks and priorities.
• Ability to work as a member of a client-focused team.
• Ability to deal with the public in a tactful, courteous manner.
• Ability to act with discretion and maintain confidentiality.
  
  

Link To Full Job Description

https://jd.viha.ca/JD24.pdf