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A busy chiropractic wellness practice is seeking a Front Desk Coordinator to enhance patient experience through administrative duties and personal interaction. The role demands strong communication skills, multitasking abilities, and a committed approach to maintaining a high-quality health service environment. Candidates should possess a relevant post-secondary degree and experience in healthcare.
Schedule : Monday to Friday, 35–40 hours / week in office
About the Role
We are seeking a friendly, organized, and proactive individual to join a busy chiropractic wellness practice. You’ll be the first point of contact for patients and play a key role in delivering a high-quality, holistic healthcare experience. This role blends administrative duties with direct patient interaction in a fast-paced, dynamic environment.
Key Responsibilities
Greet and check in / out patients
Schedule, reschedule, and confirm appointments
Handle phone, email, and in-person patient communications
Maintain and update patient records accurately using clinic software
Process payments and manage inventory of wellness products
Prepare daily charts, assist with patient flow, and ensure treatment rooms are ready
Manage patient recall programs and follow-up communications
Ensure clinic cleanliness and support daily operations
Maintain patient confidentiality and documentation standards
Qualifications
2+ years experience in a healthcare setting
Strong organizational, multitasking, and communication skills
Proficient in Microsoft Office and POS systems
High attention to detail with ability to work independently
Warm, professional demeanor with a genuine interest in wellness and holistic health
Shift Requirements
Must be available for all rotating shifts (non-negotiable) :
Days : 6 : 30 AM – 3 : 00 PM
Mid-Day : 10 : 30 AM – 7 : 00 PM
Afternoon : 12 : 30 PM – 9 : 00 PM
Closed on all holidays
Occasional weekend availability required for special events or staff training