Overview
This position will include the responsibilities of receptionist, office administrator, and bookkeeper. The duties also include general housekeeping and cleaning tasks of the office. Working hours from 7:55 am to 5:05 pm, including a one-hour lunch break (12:00-1:00 pm), and two coffee breaks. May require extended working hours from time to time, as needed. Fluent English speaking and professional phone answering skills are absolute requirements.
Responsibilities
- Perform receptionist duties, office administration, and bookkeeping tasks.
- General housekeeping and cleaning tasks to maintain a tidy office environment.
- Greet and assist visitors, answer phones, direct calls, and respond to inquiries in a professional manner.
- Act as Executive Assistant and provide support for various responsibilities often including tasks not strictly office-related, such as screening calls, managing calendars, travel and meeting arrangements, preparing reports and financial data, training and supervising staff, and client relations.
- Perform other related duties as required.
Qualifications
- Minimum 2 years of experience in bookkeeping and using QuickBooks software is required.
- Formal training or education in bookkeeping is considered an asset.
- Strong attention to detail and a sense of urgency to complete tasks accurately and promptly, in a calm and professional manner.
- Ability to work with confidentiality and maintain security of premises and information.
- Proficient in using Microsoft Office software (Excel, Word, Outlook) and comfortable with basic office equipment.
- Excellent verbal and written communication in English; ability to proofread and copy-edit in professional English is desirable.
- Ability to work well with all levels of management, staff, clients, and vendors.
- Time management, punctuality, and a high degree of accuracy in data entry and documentation.
- Ability to handle cash, bank checks, and financial value with care and integrity.
- Discretion regarding social media and internet content due to role as a representative of the company.
Personal Attributes
- Maintain strict confidentiality and demonstrate integrity, honesty, and professionalism.
- Be a good leader and a good follower; show flexibility, courtesy, and respect; communicate with etiquette.
- Possess cultural awareness and sensitivity; quick learner with the ability to develop skills independently.
- Organized, reliable, and capable of handling multiple tasks with a high degree of accuracy.
- Demonstrate effective listening skills and strong interpersonal communication.
- Ability to work well under pressure and manage client communications professionally.
Other Requirements
- Proficient in QuickBooks and Microsoft Office (Excel, Word, Outlook).
- Ability to manage stress and resolve conflicts professionally.
- May perform duties outside the typical receptionist/office administrator scope as required.
- Minute taking and note-taking skills.
- Time management excellence and attention to detail.
- Knowledge of accounting, bookkeeping, HR, sales, IT, and graphic design software is an asset.
- Competence with office equipment and maintaining confidentiality of information and valuables.
- As this position represents the company, discretion regarding social media and internet content is required.
In the first three sentences of your cover letter, list your three top qualities (only 3) that you believe make you the perfect candidate for this position.
There are no limitations on the number of pages for your resume. However, your resume will be judged based on the principles of effective writing.