Office Assistant

North American HVAC; Burnaby; On-site; CAD 30,000 - 60,000; Full time

Job summary

A growing HVAC distribution company in Burnaby is seeking a reliable Office Assistant to support daily operations. The candidate will provide administrative support, handle customer inquiries, process invoices, and coordinate with the warehouse team. Ideal candidates should have previous office experience and strong organizational skills. This full-time role offers a pay range of $20.00-$23.00 per hour and includes various company benefits.

Benefits

Company events

Dental care

Extended health care

On-site parking

Paid time off

Vision care

Qualifications

• Previous office or administrative experience.
• Strong organizational and multitasking skills.
• Proficient with Microsoft Office (Excel, Word, Outlook).
• Excellent communication skills, both written and verbal.
• Detail-oriented and dependable.

Responsibilities

• Provide administrative support for warehouse and sales operations.
• Answer phones, emails, and assist customers.
• Prepare and process invoices and documents.
• Coordinate order fulfillment and scheduling.
• Maintain accurate records of inventory and shipments.

Skills

Organizational skills

Multitasking

Customer service

Microsoft Office proficiency

Communication skills

Dependability

Job description

Job Opportunity: Full-Time Office Assistant
Company: North American HVAC
Location: Burnaby, BC (North Fraser Way)

About Us

We are a growing HVAC distribution company providing top-quality heating and cooling equipment and services to wholesalers. Our warehouse team is busy, and we’re looking for a reliable and organized Office Assistant to support daily operations.

Responsibilities

• Provide administrative support for warehouse and sales operations
• Answer phones, emails, and assist customers with inquiries
• Prepare and process invoices, purchase orders, and shipping documents
• Coordinate with the warehouse team for order fulfillment and scheduling
• Maintain accurate records of inventory, shipments, and returns
• Assist with warranty claims, filing, and data entry
• General office duties such as filing, scanning, and organizing documents

Qualifications

• Previous office or administrative experience (warehouse or HVAC industry experience is an asset)
• Strong organizational and multitasking skills
• Proficient with Microsoft Office (Excel, Word, Outlook)
• Excellent communication skills, both written and verbal
• Ability to work independently and as part of a team
• Detail-oriented and dependable
• Valid driver’s license and access to a vehicle is preferred
• Willingness to work occasional overtime when needed

Work hours

• 37.5 to 40 hours per week
• Monday to Friday 9 to 4:30

How to Apply

Please send your resume and any relevant portfolio (if applicable) to [e-mail]

Job Type: Full-time

Pay: $20.00-$23.00 per hour

Benefits

• Company events
• Dental care
• Extended health care
• On-site parking
• Paid time off
• Vision care

Language

• English (preferred)

Willingness to travel

• 25% (preferred)

Work Location: In person