Office Administrator (Full-Time) – Creekside Location, Calgary, AB

Momentum Health Corporation; Calgary; Hybrid; CAD 23,000 - 26,000; Full time

Benefits offered by this job

Two annual organizational events

Job summary

Momentum Health Creekside is seeking a Medical Office Administrator in Calgary, AB. You will be the welcoming front desk bridge between patients and providers within a multidisciplinary clinic offering physiotherapy, chiropractic, massage therapy and kinesiology.

Responsibilities include coordinating patient flow, organizing files, and handling billing and EMR uploads. The role emphasizes compassion, clear communication, and teamwork in a busy clinic setting.

Qualifications

• Must be able to commit to a one-year term.
• Experience in a medical office environment is an asset.
• Alberta Health Care billing knowledge/experience is an asset.
• Medical/rehab office experience is required to apply.

Responsibilities

• Ensure efficient, professional, and organized operation of the clinic.
• Greet patients, staff, and visitors in a professional and courteous manner.
• Coordinate the flow of clients and client information through the multidisciplinary teams.
• Initiate, organize, and maintain patient files and assist patients through their schedule of appointments.
• Perform administrative duties including scanning, faxing, processing incoming and outgoing faxes, and uploading documents to EMRs.
• Manage incoming and outgoing referral processes.
• Handle front desk duties with enthusiasm and professionalism.
• Process Third Party, MVA, WCB, AHS, and Private billing and collection.
• Maintain privacy and confidentiality per Health Information Act.
• Adhere to Momentum Health Policies and Procedures.

Skills

Positive energy

Team environment

Excellent communication

Time management

Attention to detail

Self-motivated

Independent work

Written communication

Computer skills

Education

College diploma in related field

Tools

MedAccess

Wolf

Practice Perfect

Job description

Published: September 29, 2026

Employment Type: Full-Time

Momentum Health Creekside is hiring for a Full-Time Medical Office Administrator job in Calgary, AB, and we’re looking for someone who genuinely enjoys taking care of people from the moment they walk through the door. Our clinic brings physiotherapy, chiropractic, massage therapy and kinesiology together under one roof, with dedicated exam rooms and a full gym and rehab area. As the person at the front desk, you’ll be the thread that connects patients to the right provider, the right paperwork, and the right next appointment.

A Culture Built on Five Core Values

Momentum Health runs on five core values: simplicity, independence, compassion, communication, and fun. In practice, that means streamlined intake processes so the clinical team can stay focused on patient care, an open-door culture where ideas for improvement are genuinely welcomed, and a team that shows up for each other with staff events and community volunteering alongside the clinical work. As part of a large, multidisciplinary clinic with a strong referral base across the Calgary area, you’ll see firsthand how physiotherapy, chiropractic, massage therapy, kinesiology, athletic therapy, physiatry, and sport medicine work together toward the same patient outcomes.

This is also a clinic that invests in people who want to grow. Staff regularly job-shadow across disciplines to learn how the different roles connect, and administrative staff have access to tuition reimbursement for courses and personal development, so the role can be a genuine stepping stone rather than just a job. It’s also a clinic with a track record of promoting from within, so the connections you build here can shape where your career goes next.

A Team That Actually Works Together

Momentum Health was built around collaborative, multidisciplinary care, and that shows up in how the clinics run day to day. Programs like GLA:D Back and GLA:D Hip & Knee bring physiotherapists, chiropractors, and massage therapists into the same treatment plan for a patient, which means your role in coordinating client flow and patient information isn’t just administrative upkeep, it’s part of how care gets delivered. You’ll work alongside a team that values simplicity in its processes so clinicians can focus on patients, open communication when something needs improving, and independence to do your job well without someone looking over your shoulder.

Compassion shows up beyond the clinic walls too! Momentum Health teams volunteer at community events, and there’s a genuine effort to keep the workplace enjoyable, from social gatherings to seasonal decorating contests. It’s a place where the people at the front desk are treated as part of the clinical team’s success, and where you’re encouraged to speak up if you see a way to make things run better.

Schedule:Monday through Thursday 12-8pm; Friday 10am-6pm

Start Date:October 6, 2026

Momentum Health is dedicated to helping Albertans move better, feel better, and live better through collaborative healthcare. Our team is committed to delivering exceptional patient care in a supportive environment that values teamwork, innovation, and continuous improvement.

If you’re someone who takes pride in being the calm, organized presence a busy clinic depends on, we’d like to hear from you. This is a chance to join a team that values compassion and communication just as much as getting the job done right.

Compensation:

• $17–$19 per hour, based on experience and qualifications
• Two annual organizational events and many individual clinic events
• Current enrollment or graduation from a college diploma program in a related field is an asset
• Experience in a medical office environment is an asset
• Experience with medical billing systems such as MedAccess, Wolf, or Practice Perfect is an asset
• Alberta Health Care billing knowledge/experience is an asset
• Medical/rehab office experience is required to apply
• Must be able to commit to a one-year term

Skills:

• Positive energy and a passion for working with others
• Ability to work in a team-based environment and contribute to a positive work environment
• Exceptional communication with patients and team members
• Problem solving, time management, and organization skills
• Ability to remain calm in challenging situations, with multiple and changing priorities or last-minute unexpected issues
• Committed to an excellent patient experience
• A hardworking multi-tasker with exceptional attention to detail
• Strong work ethic, self-motivated, and able to work independently with minimal supervision
• Excellent communication skills, both verbal and written
• Intermediate to advanced computer skills

Responsibilities:

• Ensure efficient, professional, and organized operation of the clinic
• Greet patients, staff, and visitors in a professional and courteous manner
• Coordinate the flow of clients and client information through the multidisciplinary teams
• Initiate, organize, and maintain patient files and assist patients through their schedule of appointments
• Perform administrative duties including scanning, faxing, processing incoming and outgoing faxes, and uploading documents to EMRs
• Effectively manage incoming and outgoing referral processes
• Handle all front desk duties with enthusiasm and professionalism
• Process Third Party, MVA, WCB, AHS, and Private billing and collection
• Maintain, protect, and comply with privacy and confidentiality for all patients, staff, and physicians in accordance with the Health Information Act
• Ensure awareness and adherence to all Momentum Health Policies and Procedures