Office Administrator (Construction Industry) PHP

Home Painters Toronto; Toronto; On-site; CAD 24,000 - 36,000; Full time

Job summary

Home Painters Toronto is seeking an Office Construction Administrator to support their sales team and handle customer inquiries. Ideal candidates will possess strong communication skills, attention to detail, and experience in office administration. This full-time role requires flexibility as work hours may vary and include evenings and weekends.

Qualifications

• 2-3 years of office admin experience preferred.
• Self-motivated and proactive attitude required.
• Familiarity with the GTA area is an asset.

Responsibilities

• First point of contact for customer inquiries.
• Process contracts, deposits, draft work orders.
• Schedule appointments and manage CRM.

Skills

Communication

Customer Service

Attention to Detail

Multitasking

Tech-savvy

Education

College degree

Tools

CRM software

Google Drive

Dropbox

Job description

Company Profile:

• We are a multi-million residential painting company located in Toronto with over 30 years of experience. We are one of the top entrepreneurial trades companies in the industry, experiencing rapid growth and seeking the right people to support this expansion and fulfill our clients' brand promise.
• Our purpose is to "Paint homeowners' dreams," and we seek committed individuals who share this passion.
• We value teamwork, passion, hard work, gratitude, positivity, respect, and individuals who want to make a difference in homeowners' lives.

Our values include:

Pride, Accountability, Initiative, No Egos, Teamwork, Evolving, Respect, Satisfaction

Job Qualifications:

We are seeking an Office Construction Administrator who is excellent on the phones and can handle multiple administrative roles. This role involves being the first point of contact for new customers and supporting our sales and field staff in their duties.

We look for team members eager to grow and see HPT as a future home. Our company has received awards such as the 500 GROWTH CANADA by Canadian Business Profit 500 and was a nominee for Ernst and Young Entrepreneur of the Year in 2017. If you are willing to grow, adapt, pivot quickly, and are a self-starter, this is the right place for you.

Please note, while we foster a positive work environment, working in construction requires a thick skin and the ability to deal with tradespersons and clients.

Also, this is a 40-44 hour/week job that is not typical Monday to Friday 9 am to 5 pm. You may be asked to work evenings and weekends up to 10:00 pm EST and regularly on weekends to meet job requirements. If you have personal commitments requiring strict 9 am to 5 pm hours, this role may not suit you.

RESPONSIBILITIES:

• First point of contact for customer inquiries
• Build trust and rapport with clients, gather project requirements
• Process contracts, deposits, draft work orders, and other administrative duties
• Recruit and screen new applicants
• Schedule appointments for the field team
• Dispatch jobs to painters as needed
• Manage CRM and update client information
• Handle data entry and bookkeeping; prior skills in job costing are a plus
• Work flexible hours, including some weekdays until 9-10 pm and weekends

QUALIFICATIONS:

• Excellent people skills and ability to build trust quickly
• Persuasive and influential communication skills, especially via phone
• Self-motivated and proactive
• Strong attention to detail
• Tech-savvy with proficiency in computers and software
• Experience with Google Drive, Dropbox, CRM software like Infusionsoft is a plus
• Excellent customer service skills
• Highly organized with strong multi-tasking abilities
• Ability to prioritize and meet deadlines
• College degree preferred with 2-3 years of office admin experience
• Experience in small business environments for at least 2-3 years
• Knowledge of marketing automation and home renovation/trades is an asset
• Familiarity with the GTA area is an asset

This position offers a salary of approximately $20,000 to $30,000 PHP per month in the first year, based on experience and performance.

Job Type: Full-time