Office Administrator

Talentify; Surrey; On-site; Full time

Job summary

A leading company in Surrey, BC, is seeking an Office Administrator to streamline operations and enhance customer interactions. The role involves managing all administrative tasks, including order processing, payroll, and departmental support. Ideal candidates will have strong organizational skills and at least 3 years of relevant experience.

Qualifications

• At least 3 years of receptionist or administrative experience.
• Native English speaker with excellent communication skills.

Responsibilities

• Process and manage customer orders and inquiries.
• Manage payroll and extended benefits.
• Oversee personnel functions such as recruiting and hiring.

Skills

Communication

Data Entry

Organization

Education

High school diploma or equivalent

Tools

MS Office

Abacas accounting system

Job description

Job Title: Office Administrator

The Office Administrator serves as the primary point of contact for customers and plays a key role in overseeing the smooth and efficient operation of all office administrative functions. This role is crucial in maintaining a safe, well-organized, and productive work environment that supports manufacturing, logistics, and executive teams. Responsibilities include planning, directing, and coordinating office procedures, as well as identifying and implementing process improvements to enhance operational efficiency. Core duties involve cross-departmental communication, recordkeeping, facility management, and supporting the enforcement of company policies and procedures.

Responsibilities

• Process and manage customer orders and inquiries, including product availability, pricing, delivery timelines, and invoicing.
• Update and manage various reports, such as pricing tables, sales trackers, and shipping trackers.
• Manage all incoming communications — mail, emails, phone calls, and in-person inquiries.
• Support other departments with filing, data entry, report preparation, and clerical activities.
• Manage payroll and extended benefits.
• Strictly adhere to all safety regulations, policies, and procedures; violations may lead to termination.
• Promote and enforce safety, health, GMP, and company standards across all operations.
• Set a strong example by working safely and maintaining an organized office to support 24/7 manufacturing.
• Assist in forecasting and budgeting for office operations, including supplies and administrative expenses.
• Drive accountability and performance on administrative metrics like accuracy, timeliness, customer service, and cost efficiency.
• Schedule and oversee front office operations, including reception, mail distribution, and clerical duties.
• Implement and maintain office organization systems and continuous improvement initiatives.
• Oversee personnel functions such as recruiting, hiring, attendance tracking, and retention.
• Control office-related expenditures within budget limits.
• Ensure high standards in administrative output and service to internal customers.
• Maintain adequate inventory of office supplies and coordinate procurement.
• Coordinate with facility maintenance to ensure operational office systems and infrastructure.

Essential Skills

• Native English speaker, with excellent communication skills for customer interactions, including in the U.S.
• At least 3 years of receptionist or administrative experience, including scheduling, data entry, and basic payroll tasks.
• Proficiency in MS Office (Excel, Word, Outlook, Teams) and familiarity with the Abacas accounting system (training provided).
• High school diploma or equivalent required.

Pay and Benefits

The pay range for this position is $20.00 - $30.00/hr.

Workplace Type

This is a fully onsite position in Surrey, BC.