Office Administrator

Homestead Land Holdings Limited; Ottawa; On-site; CAD 40,000 - 55,000; Full time

Job summary

A leading property management company in Ottawa is seeking an Office Administrator to manage tenant relations and administrative tasks. The role involves responding to inquiries, processing rental applications, and supporting office staff. Ideal candidates will have strong communication skills and a background in customer service. This position emphasizes affordable housing and a supportive environment for residents.

Qualifications

• Ability to respond to inquiries via telephone and email.
• Experience in handling rental applications.
• Competency in maintaining records and organizational procedures.

Responsibilities

• Respond to rental inquiries by fax/telephone.
• Accept rent payments and record on deposit sheets.
• Perform move-in and move-out inspections.

Skills

Communication skills

Customer service

Organizational skills

Job description

Job Details

Description

Founded in Kingston in 1954, Homestead Land Holdings Limited has grown to become one of Canada’s largest and most respected owners of multi-residential apartment buildings. The founding principles of the company are still in place today, which are to provide residents with affordable, secure housing with a standard of care in which we would treat our own family members.

The Office Administrator will interface with tenants, both existing and prospective. The main role is to rent apartments to prospective tenants and maintain administrative procedures and protocols related to the position, while supporting the other office staff as required.

Typical Duties Include

• Respond to rental inquiries by fax/telephone
• Taking rental applications and last month's deposits
• Respond to tenant account and procedure inquiries
• Answer telephone calls and return emails
• Accept rent payments (cheque, money order) and record on deposit sheets
• Superintendent inquiries re: existing and prospective tenants
• Recommending apartments and setting up viewings with prospective tenants
• Complete office paperwork
• Some cleaning duties required
  
  

Taking In And Processing

• Parking agreements and cancellations
• Notice to vacate and notice to rescind
• Transfer requests
• Inform applicants of approved applications
• Lease Signing
• Perform pre-vacate, move-in and move-out inspections
• Process the A/R Report
• Perform door knocking (rent reminders, rent collection, N4s)
• Process the Availability Report
• Document work order / service requests for residents
• Delivery of notice of entries and legal documents to residents
  
  

Please apply on our website www.homestead.ca/careers and be sure to upload your resume.

A satisfactory reference check and criminal records clearance are required for the position.

We thank all candidates for their interest, however only those being considered will be contacted directly. Homestead Land Holdings Limited is an equal opportunity employer. Accessibility accommodations are available for all parts of the recruitment and selection process. Please make needs known in advance.