Office Administrator

Nonni's Bakery; Montreal; On-site; CAD 45,000 - 60,000; Full time

Job summary

A leading cookie manufacturer in Montreal seeks an Office Administrator to manage administrative operations, ensuring smooth daily activities. The ideal candidate must be fluent in French and English and possess strong organizational and communication skills. If you're passionate about cookies and ready to contribute to a collaborative team, apply today.

Qualifications

• Must be currently eligible to work in Canada.
• Professionalism, tact, and discretion required.
• Previous administrative experience in manufacturing preferred.

Responsibilities

• Handle phone calls, emails, and inquiries professionally.
• Process invoices and maintain financial records.
• Organize and maintain employee records accurately.

Skills

Proficiency in French and English

Excellent communication skills

Strong organizational skills

Attention to detail

Tools

Microsoft Office tools (Teams, Word, Excel, PowerPoint)

Job description

Position: Office Administrator

Department: Operations

Reports To: Montreal Director of Operations

Location: Montreal, QC, Canada

About Nonni's

Who does not love cookies? Especially biscotti … those delicious cookies with an Italian flair! Founded in 1988 as a homage to an Italian grandmother, Nonni's Food Group is the leading Biscotti maker in the world and a recognized producer, marketer, and distributor of branded premium specialty cookies and healthier baked goods in North America. You will recognize our brands as Nonni's, THINaddictives, and La Dolce Vita found in grocery, mass, club, and online retailers everywhere. Nonni's produces its traditional biscotti using the original family recipe focused on real ingredients and exceptional taste, now bringing this expertise into healthier snacking. Our mission to continually delight consumers with a range of baked goods that create loyalty beyond reason is the foundation for the continued success of the company and the part we play in bringing happiness to consumers every day. Our strong value set focused on respecting and listening to our people, having lofty expectations of ourselves, empowering our people to make decisions, operating as a "team-of-teams," continuous learning, and constant communication enable us to deliver consistently delectable goodness to the marketplace.

Job Overview:

Are you a cookie lover? We have a fantastic opportunity for an Office Administrator based in our bakery in Montreal, Canada! The Office Administrator will be responsible for handling the administrative operations of the Montreal Bakery facility. This role serves as the administrative backbone of our operations, providing essential support to ensure smooth daily operations while maintaining professional standards in all communications and interactions. The position requires strong organizational skills, discretion in handling confidential information, and the ability to support both operational and employee-related administrative functions.

Key Responsibilities:

Communications & Customer Support:

• Handle phone calls, emails, and inquiries in a professional manner

• Management of incoming and outgoing mail correspondence

• Greet and assist visitors to the facility

• Provide administrative support for sending product samples and customer support activities

Administrative Operations:

• Process invoices and maintain accurate financial records

• Complete expense reports and produce other reports as requested

• Perform general office tasks including filing, scanning, and supply management

• Maintain office files and ensure proper document organization

• Maintain the office space to ensure it is clean, safe, and that office equipment is in good working order

Employee Support & Records Management:

• Track attendance and assist with tracking key production worker metrics

• Organize and maintain employee records with accuracy and attention to detail

• Provide support for employee engagement initiatives

• Manage sensitive and confidential matters related to personnel

• Protect the security of information, data, and files

Qualifications:

• Proficiency in both French and English, both spoken and written (required)

• Excellent communication and interpersonal skills

• Professionalism, tact, discretion, and strong attention to detail

• Proficiency in Microsoft Office tools, including Teams, Word, Excel, and PowerPoint

• Strong organizational and file management skills

• Ability to maintain confidentiality and handle sensitive information with discretion

• Ability to work independently, efficiently, and manage time effectively

• Must be currently eligible to work in Canada

Preferred Qualifications:

• Previous administrative experience in manufacturing or food production environment

• Experience with customer service and sample coordination

• Knowledge of basic accounting or invoice processing

• Familiarity with employee records management systems

Working Conditions:

• Full-time position based in Montreal, QC bakery facility

• Office environment within a manufacturing facility

• Fast-paced environment requiring adaptability and strong multi-tasking abilities

• Collaborative team environment with cross-functional interaction

• May require occasional interaction with production floor operations

Note: This job description is not intended to be all-inclusive. The duties described may be changed or reassigned at the discretion of management, and the employee may be required to perform duties that are not listed in the job description.

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An Equal Opportunity Employer

We do not discriminate based on race, color, religion, national origin, sex, age, disability, genetic information, or any other status protected by law or regulation. It is our intention that all qualified applicants are given equal opportunity and that selection decisions be based on job-related factors.