Office Administrative Assistant & Phlebotomist

One Fertility KW; Kitchener; On-site; CAD 30,000 - 60,000; Full time

Job summary

A reputable medical clinic in Kitchener is seeking a full-time Medical Office Administrator. The role encompasses administrative support, financial management, and patient interaction, requiring excellent communication skills and a background in medical office tasks. Candidates should possess phlebotomy certification and relevant administrative experience. Join a compassionate team focused on patient care.

Benefits

Dental care

Extended health care

Qualifications

• 2+ years of administrative assistant and receptionist experience required.
• Phlebotomy certification preferred.
• Medical practice experience is an asset.

Responsibilities

• Provide general assistance and administrative support to the Medical Director.
• Handle phone calls professionally and assist visitors appropriately.
• Oversee accounts payable, receivable, and deposits.

Skills

Effective interpersonal skills

Compassion

Flexibility

Attention to detail

Excellent oral communication

Excellent written communication

Client focus

Organization

Basic computer skills

Education

Secondary School

Tools

MS Excel

MS Word

QuickBooks

Oscar

Job description

Education

College/CEGEP

Experience

2+ years

Medical Office Administrator or Medical practice experience preferred. Phlebotomy certification would be an asset.

Area of Work Experience

Reports and records; Invoices; Financial statements; Gatekeeping; De-escalation; Phlebotomy

Business Equipment and Computer Applications

MS Excel; MS Windows; MS Word; Electronic mail, Oscar, Oceans, QuickBooks

Additional Skills

Perform general clerical work, such as order supplies and maintain inventory; Maintain filing system.

Work Conditions and Physical Capabilities

Work under pressure; Attention to detail; Inclusive environment for both staff & patients

Personal Suitability

Initiative; Effective interpersonal skills; Compassion; Flexibility; Accurate; Team player; Excellent oral communication; Excellent written communication; Client focus; Judgement; Reliability; Organized; strong computer skills; Ability to gatekeep; Abide by Policies & Procedures

Responsibilities

General assistance and administrative support for the Medical Director and Clinic Manager.

Accounts payable, receivable and deposits

Ensure that every phone call is handled in a courteous and professional manner and that all visitors are appropriately attended to

Responsible for directing inquiries accordingly

Organize celebrations around the premise

Ensure that the premises is kept tidy and clean at all times. Ensure the maintenance of the facility is kept.

Ensure compliance with all company policies, procedures, and guidelines

Ensure records are kept properly so that they can be easily retrieved for review when needed by relevant personnel

Provide support, mostly administrative to other members of staff according to the directives of the manager

Assist the Medical Director and Clinic Manager with personnel management including staff support and training, compliance with employment standard acts and relevant regulations.

Assist the Medical Director and Clinic Manager in day to day clinic management including staff supervision, accountability and clinic flow.

Provide coverage in phlebotomy is required. Must be certified.

Work Remotely - No

Job Types: Full-time, Permanent

Pay: $19.00-$21.00 per hour

Benefits:

• Dental care
• Extended health care

Schedule:

• 8 hour shift

Education:

• Secondary School (preferred)

Experience:

• administrative assistant: 2 years (required)
• receptionist: 2 years (required)

Work Location: In person

Application deadline: 2025-06-10