Office Administrative Assistant

TEEMA Solutions Group; Eastern Ontario; On-site; CAD 40,000 - 60,000; Full time

Job summary

An established industry player is seeking a dedicated Office Administrative Assistant to enhance their team in Pembroke. This role involves providing exceptional customer service, managing client communications, and ensuring a systematic workplace. The ideal candidate will thrive in a fast-paced environment, showcasing strong organizational skills and proficiency in Microsoft Office. This innovative firm offers a comprehensive benefits plan, including vacation allowances and exclusive retreats, fostering a supportive atmosphere for growth and development. If you are passionate about delivering high-quality service and want to be part of a dynamic team, this opportunity is perfect for you.

Benefits

Comprehensive benefits plan

Employee vacation allowances

Personal and sick day allowances

Exclusive President's Club retreats

Qualifications

• Experience in office administration and customer service is essential.
• Strong communication and organizational skills are required.

Responsibilities

• Provide exceptional customer service and manage client communications.
• Process vendor invoices and maintain accurate records.

Skills

Customer Service

Time Management

Organizational Skills

Communication Skills

Multitasking

Education

Office Administration Experience

Bookkeeping and Accounting Experience

Tools

Microsoft Office

Job description

Office Administrative Assistant

Confidential | Pembroke, ON, Canada

Full-time

In-Person

Overview

Our Company is seeking a highly driven individual with Office Administration Assistant experience to join our team.

We Offer:

Our Company is part of a growing group of companies. We are excited about where we are going and are looking for enthusiastic individuals to grow with us.

• Comprehensive benefits plan
• Employee vacation, personal and sick day allowances
• Inclusion in exclusive President's Club retreats

Work Type: On site in Pembroke / Full Time / Monday to Friday

Our Company has been owned and operated in Renfrew County and the Ottawa Valley for over 30 years.

The ideal candidate will have experience in an office environment as an Administrative Assistant, with customer service and client relations skills. This candidate will ensure a systematic and productive workplace.

Details of Duties

You will perform outstanding service to our clients and represent the Organization in a polite and professional manner, always providing high-quality customer service. Using superior time management skills, you will ensure our customers receive exceptional service. Below is a list of your daily duties, which may change based on customer needs or management requirements.

• Process any vendor invoices received in mail or email
• Receive overnight voicemails and complete any actions needed
• Primary contact to answer telephone – direct calls appropriately or record messages and alert staff
• Enter all requests immediately after receipt
• Fill sales requests and place on delivery shelf in a timely manner
• Keep all information in the system up to date and accurate
• Prepare invoices & send to customers monthly
• Prepare customer statements monthly, contact clients regarding past due invoices, and handle collections
• Prepare and complete online bank deposits weekly
• Assist with inventory counts
• Prepare and maintain files as needed for customers

Key Responsibilities

• Book purchase orders for supplies and equipment
• Record, update, and complete Dispatch Calls
• Assist with the preparation of contracts for clients
• Complete sales transactions in customer files
• Track orders and monitor customer accounts
• Respond to emails and phone calls from customers, staff, and corporations
• Prepare letters, quotations, reports, and forms
• Conduct research for potential clients or vendors
• Provide exceptional customer service to clients
• Ability to work efficiently and independently

Qualifications

• Bookkeeping and accounting experience is an asset
• Office administration experience
• Excellent communication skills, both written and verbal
• Strong organizational skills and attention to detail
• Ability to multitask and prioritize in a fast-paced environment
• Proficiency in Microsoft Office and adaptability to operating programs and software