- Education : College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years
- Experience : 1 year to less than 2 years
Work setting
Tasks
- Direct and control daily operations
- Evaluate daily operations
- Open and distribute mail and other materials
- Plan and organize daily operations
- Establish and implement policies and procedures
- Determine and establish office procedures and routines
- Plan, develop and implement recruitment strategies
- Schedule and confirm appointments
- Manage contracts
- Manage training and development strategies
- Answer telephone and relay telephone calls and messages
- Oversee development of communication strategies
- Compile data, statistics and other information
- Respond to employee questions and complaints
- Order office supplies and maintain inventory
- Greet people and direct them to contacts or service areas
- Set up and maintain manual and computerized information filing systems
- Provide customer service
Computer and technology knowledge
- Google Docs
- MS Word
- MS Office
Type of industry experience
Area of specialization
Transportation / travel information
- Public transportation is available
Work conditions and physical capabilities
- Ability to work independently
- Fast-paced environment
- Work under pressure
- Large caseload
- Work with minimal supervision
Support for newcomers and refugees
- Participates in a government or community program or initiative that supports newcomers and / or refugees
Support for youths
- Participates in a government or community program or initiative that supports youth employment
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