OFA2 (Intermediate First Aid) Security Guard

Securiguard Services Ltd.; Vancouver; On-site; CAD 28,000 - 39,000; Full time

Benefits offered by this job

Paid Training

Extended Health Benefits

Discount Cineplex Movie Tickets

Flexible scheduling

Overtime Opportunities

Recognition Programs

Career Advancement

Job summary

Securiguard Services Ltd. is seeking professional, customer-focused Retail Security Officers to join our team at a high-profile grocery retail location in Vancouver.

As the on-site OFA 2 attendant, you will respond to medical incidents, provide first aid, and maintain a visible security presence while supporting store operations through proactive patrols and excellent customer service. You will be the first point of contact for safety, conduct regular patrols, monitor CCTV, identify potential

Qualifications

• BC Security Worker Licence is required
• OFA 2 certification is required
• Minimum 1 year of security experience in retail or similar public environment
• Experience monitoring CCTV is a plus
• Strong communication and customer service skills
• Basic computer skills including report writing

Responsibilities

• Be the first safety contact for customers, staff and visitors
• Conduct regular patrols and monitor CCTV
• Respond to medical incidents as OFA 2 attendant
• Coordinate with emergency services when needed
• Document incidents and report hazards
• Support store leadership to maintain a safe shopping environment

Skills

Communication

Conflict resolution

Customer service

Independent work

Team collaboration

Public-facing

Education

BC Security Worker Licence

OFA 2 Certification

Tools

CCTV monitoring

Microsoft Office

Job description

About the Role

Securiguard is currently seeking professional, customer-focused Retail Security Officers to join our team at a high-profile grocery retail location in Vancouver.

This role is ideal for security professionals who enjoy interacting with the public while maintaining a safe and welcoming environment for customers and staff. As the designated Occupational First Aid (OFA 2) attendant on site, you'll respond to medical incidents, provide a visible security presence, and support store operations through proactive patrols and exceptional customer service.

What You'll Do

As a Retail Security Officer, you'll be the first point of contact for safety within the store, creating a welcoming environment for customers, staff, and visitors. You'll conduct regular patrols throughout the property, monitor CCTV systems, and proactively identify potential safety and security concerns before they Escalate.

As the site's designated OFA 2 attendant, you'll respond to medical incidents, provide first aid when required, and coordinate with emergency services when necessary. You'll also support store leadership by responding to customer concerns, documenting incidents, reporting hazards, and helping maintain a safe, secure, and positive shopping experience for everyone.

Requirements

• Valid BC Security Worker Licence.
• Valid Occupational First Aid Level 2 (OFA 2) certification required.
• Minimum 1 year of security experience in retail, customer service, hospitality, or a similar public-facing environment.
• Experience monitoring CCTV systems is considered an asset.
• Strong communication and conflict resolution skills.
• Excellent customer service with a calm, professional approach.
• Basic computer skills, including Microsoft Office and electronic report writing.
• Ability to work independently while collaborating effectively with store management and team members.

Employee Perks

• Paid Training
• Extended Health Benefits
• Discount Cineplex Movie Tickets
• Flexible scheduling and overtime opportunities
• Recognition Programs & Employee Events
• Career advancement opportunities across Securiguard's diverse portfolio

Who We Are

At Securiguard, our purpose is simple: to make people feel safe.

With more than 4,000 security professionals across Canada, we provide industry-leading security solutions across retail, corporate, healthcare, aviation, government, industrial, educational, and critical infrastructure sectors. Our people are guided by our R.E.A.C.H. values-Respect, Empathy, Accountability, Courtesy, and Honesty-and supported through ongoing training, career development, and a culture of inclusion.