Occupational Therapist I - Rehab Advice Line, Health Link

Alberta Health Services; Calgary; On-site; CAD 30,000 - 60,000; Full time

Job summary

Alberta Health Services is seeking an Occupational Therapist I for their Rehab Advice Line in Calgary. This role involves providing critical rehabilitation advice to callers, requiring a strong background in occupational therapy and exceptional communication skills. The successful candidate will engage in both direct clinical duties and collaborate with interprofessional teams to enhance service delivery.

Qualifications

• Completion of bachelor's degree in Occupational Therapy from an accredited university.
• Registered with the Alberta College of Occupational Therapists.
• Minimum five years of clinical experience required.

Responsibilities

• Deliver evidence-informed rehabilitation advice to callers with physical concerns.
• Conduct tele-triage and assess caller needs through various methods.
• Engage with clients and families as integral members of the health care team.

Skills

Communication

Interpersonal Skills

Critical Thinking

Collaboration

Education

Bachelor's degree in Occupational Therapy

Tools

Microsoft Office

Job description

Occupational Therapist I - Rehab Advice Line, Health Link

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Occupational Therapist I - Rehab Advice Line, Health Link

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Your Opportunity:

The Rehabilitation Advice Line (RAL) is a provincial service through Health Link that provides self management advice, education, resources and wayfinding to callers from across Alberta. The Rehabilitation Advice Line Physiotherapist I (PT I)/Occupational Therapist I (OT I) is responsible for the safe, effective and appropriate delivery of interdisciplinary rehabilitation advice to callers with a range of physical and functional concerns. Reporting to the Senior Consultant and Manager, Specialized Services at Health Link, and with the support of the Clinical Supervisor, the PT I/OT I is responsible for the tele-triage of rehabilitation calls and assessing caller needs by gathering and analyzing information about the issue/concern from the caller. The role requires critical thinking to systematically assess and address the caller’s needs using best practice and evidence informed resources. Job duties will be varied and will require a comprehensive range of Physiotherapy and/or Occupational Therapy skills. The clinical focus for all positions within the Rehabilitation Advice Line may be subject to change based on operational and organizational priorities. This position is located within Health Link in Calgary and requires extended periods of sitting and/or standing while taking calls. Evenings and or weekend shifts may be required. The hours and days of work will be discussed with the successful candidate. This position is part of Primary Care Alberta. By applying on this posting, if you are the successful candidate, you agree to and will become an employee of Primary Care Alberta.

Description:

As an Occupational Therapist (OT), you will provide evidence-informed services, with a focus on occupational performance designed to meet the needs of individuals, groups, or a community. You may act as a direct service provider, consultant, educator, or advocate and function as an integral health care team member. You will engage individuals, groups, and communities to enable meaningful and chosen occupations, including self-care, productivity and leisure. You will support clients to achieve optimum functional abilities and independence related to their cognitive, affective, spiritual, and physical strengths and limitations. As an OT, you will provide comprehensive services, including triage, screening, consultation, assessment, diagnosis, collaborative goal setting, treatment, prevention, self-management, education, case management, referral, transition support, and collaboration with relevant and chosen stakeholders and supports within the client¿s physical, institutional, cultural, and social environments. You will include clients and families as integral members of the health care team, encouraging their active participation in all aspects of care. You will collaborate with clients and families in determining, implementing, and evaluating rehabilitation. You will participate in a variety of interprofessional teams to build awareness, enrich support and engage in quality improvement by partnering with healthcare providers, patients, families, and other stakeholders to advance services for the clients. You will contribute to quality improvement and their professional community and participate in peer mentoring and supervising students. You may also provide clinical supervision to Therapy Assistants and Therapy Aides.

Acute Care Alberta: N Primary Care Alberta: Y Recovery Alberta: N Classification: Occupational Therapist I Union: HSAA Facility PROF/TECH Unit and Program: Health Link Primary Location: Southport Tower Location Details: As Per Location Multi-Site: Not Applicable FTE: 0.70 Posting End Date: 10-JUN-2025 Temporary Employee Class: Temp P/T Benefits Date Available: 20-JUN-2025 Temporary End Date: 31-MAY-2026 Hours per Shift: 7.75 Length of Shift in weeks: 4 Shifts per cycle: 14 Shift Pattern: Days Days Off: Saturday/Sunday Minimum Salary: $38.90 Maximum Salary: $51.80 Vehicle Requirement: Not Applicable

Required Qualifications:

Completion of bachelor's degree in Occupational Therapy from an accredited university program. Registered with the Alberta College of Occupational Therapists (ACOT).

Additional Required Qualifications:

A minimum of five years’ clinical experience in a variety of settings (e.g., acute, community). The ability to manage a wide variety of clinical situations with varying levels of acuity, complexity and diverse caller populations. Experience in the delivery of virtual or tele-rehabilitation interventions is an asset. Excellent computer skills are essential, including working knowledge of the Microsoft Office applications, and the ability to use multiple electronic platforms concurrently. Excellent interpersonal, oral and written communication skills, and ability to collaborate effectively with clients, staff and management. Commitment to working collaboratively and to building a positive team environment.

Preferred Qualifications:

Experience with MS Office Suite including Skype for Business. Previous contact centre experience is an asset.

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Health Care Provider

• Industries

  Hospitals and Health Care

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