•Bilingual Disability Case Manager 100% Remote

Recrute Action; Halifax; Remote; CAD 67,000; Full time

Job summary

A recruitment agency is seeking a Bilingual Disability Case Manager for a fully remote role focused on assessing disability claims and facilitating recovery across Canada. Ideal candidates should hold a healthcare diploma or degree and possess strong decision-making skills in both English and French. Work includes managing a caseload and collaborating with various stakeholders. Competitive salary and comprehensive benefits package offered.

Benefits

Competitive salary with annual bonus

Generous Time Off

Complete Insurance Coverage from Day 1

RRSP matching program

Global shares program with investment matching

Qualifications

• Bilingual fluency in English and French (spoken and written) is required.
• Post-secondary diploma or bachelor's degree in a healthcare program or equivalent experience.
• Excellent organizational skills for diverse tasks handling.

Responsibilities

• Handle a dedicated caseload in compliance with service level agreements.
• Assess claims based on medical and vocational barriers.
• Collaborate with various stakeholders to drive a successful return to work.

Skills

Bilingual fluency in English and French

Organizational skills

Decision-making

Communication skills

Education

Post-secondary diploma CEGEP (DEC or DEP) or bachelor’s degree in a healthcare program

Tools

Computer Skills

Job description

Overview

Bilingual Disability Case Manager Remote

Exciting opportunity in the insurance industry for a bilingual professional with expertise in disability case management. This fully remote role offers meaningful work in assessing claims guiding recovery and facilitating return-to-work outcomes across Canada. Ideal for those with a healthcare background and strong decision-making skills.

What is in it for you

• Competitive salary with annual bonus: $67,000.
• Full-time remote position.
• Monday to Friday schedule 37.5 hours per week.
• Working hours: 9:00 am to 5:00 pm or 10:00 am to 6:00 pm.
• Company recognized as one of the top 100 employers in Canada.
• Generous Time Off: 3 weeks of vacation, 3 personal days and 5 paid sick days.
• Supportive Environment: Access to Employee Assistance Program and Employee Assistance Fund Program.
• Global shares program with investment matching.
• Various employee resource groups.
• Complete Insurance Coverage from Day 1.
• RRSP matching program.

Responsibilities

• Proactively handle a dedicated caseload in compliance with specific service level agreements and targeted turnaround times.
• Action daily administrative tasks including responding to emails and telephone calls in a timely manner.
• Assess claims based on contractual medical and vocational barriers.
• Develop positive relationships through frequent collaboration with plan sponsors, plan members, treatment providers and internal partners (e.g. disability specialists, rehabilitation specialists and medical consultants) to drive cases to a successful return to work or job resolution readiness.
• Write letters to communicate pertinent benefit-related information based on analytical reasoning.
• Demonstrate resiliency, emotional intelligence and compassion when listening and communicating with plan members including delivering difficult claims-related decisions.

What you will need to succeed

• A post-secondary diploma CEGEP (DEC or DEP) or bachelor’s degree in a healthcare program or equivalent work experience.
• Bilingual fluency in English and French (spoken and written) to support clients in both languages.
• Confirmed ability to make meaningful decisions efficiently and effectively under tight deadlines.
• Knowledge of disability management and/or group benefits is an asset.
• A background in a health-related field is advantageous.
• Comfortable and skilled in handling both incoming and outgoing calls.
• Excellent organizational and prioritization skills are critical for handling diverse tasks.

Why Recruit Action

Recruit Action (agency permit: AP-2000003) provides recruitment services through quality support and a personalized approach to job seekers and businesses. Only candidates who match hiring criteria will be contacted.

MFCJP250825

Key Skills

Project Portfolio Management, Motivational Interviewing, HIPAA, Computer Skills, Intake Experience, Lean Six Sigma, Conflict Management, Case Management, Team Management, Program Development, Social Work, Addiction Counseling

Employment Type: Full Time

Experience: years

Vacancy: 1

Monthly Salary: 67 - 67