Oakley - Store Manager

EssilorLuxottica; Edmonton; On-site; CAD 50,000 - 70,000; Full time

Job summary

Join a leading company as a Store Manager at Oakley, where you will lead a passionate team to deliver exceptional customer service. Your role will encompass staff recruitment, performance management, and ensuring operational excellence in a dynamic retail environment. This position not only challenges you to achieve sales results but also provides opportunities for personal and professional growth within a global community.

Benefits

Health care

Retirement savings

Paid time off

Employee discounts

Qualifications

• Over 3 years of retail sales experience within a specialty environment.
• Over 1 year of retail management experience.
• Availability to work flexible hours, including nights and weekends.

Responsibilities

• Deliver excellent customer service and achieve high sales results.
• Recruit, hire, and train staff while managing performance.
• Ensure compliance with company policies and manage store profitability.

Skills

Customer Service

Sales Management

Training

Team Leadership

Job description

At Oakley, we believe everyone in the world can and will become better. We’re cultivating a safe and inclusive environment where all voices can evoke meaningful and purposeful change. When you’re free to be the best version of yourself is when you can Be Who You Are.

With us, you’ll be part of a team that’s influencing athletes, whether they’re running in your neighborhood or standing on an Olympic podium. Together we bring the latest in advanced eyewear technology and apparel innovation to our athletes and our customers. Every day at Oakley is a chance to grow, go further and achieve more.

Oakley is part of EssilorLuxottica, a global leader in the design, manufacture and distribution of world-class vision care products, including iconic eyewear, advanced lens technology and cutting-edge digital solutions. Join our global community of over 200,000 dedicated employees around the world in driving the transformation of the eyewear and eyecare industry.

GENERAL FUNCTION The Store Manager contributes to Oakley's success by leading a team of employees to create and maintain the Oakley Experience for both internal and external customers. Store Managers direct and supervise the workforce, make staffing decisions, ensure customer satisfaction, manage financial performance, and sustain brand equity.

MAJOR DUTIES AND RESPONSIBILITIES

• Deliver excellent customer service and demonstrate a high degree of professionalism.
• Achieve high levels of sales results.
• Recruit and hire talent to meet business needs.
• Provide feedback through training, counseling, assessments, and goal setting to improve employee performance.
• Ensure execution of daily tasks to maximize sales.
• Manage visual standards in the store, including merchandising, signage, and general maintenance.
• Review operational records to ensure adherence to Company policies and procedures, monitor store profitability, and manage the payroll matrix.
• Ensure accuracy of store inventory.
• Oversee staff compliance with established Company policies and standards, such as safekeeping of Company funds and property, personnel practices, security, sales, record-keeping procedures, and overall maintenance of the store.
• Solve problems that affect the store's service, efficiency, and productivity.

BASIC QUALIFICATIONS

• Over 3 years of retail sales experience within a specialty environment.
• Over 1 year of retail management experience.
• Availability to work a flexible schedule and the hours necessary to open and / or close the store, including nights, weekends, and holidays.
• Ability to develop and train staff, build relationships, and utilize skills of staff most appropriately.
• Ability to be on your feet most of the day or moving on the sales floor or stock room.
• Ability to maneuver merchandise and lift up to 40 lbs.

Employee pay is determined by multiple factors, including geography, experience, qualifications, skills and local minimum wage requirements. In addition, you may also be offered a competitive bonus and / or commission plan, which complements a first-class total rewards package. Benefits may include health care, retirement savings, paid time off / vacation, and various employee discounts.

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, gender, national origin, social origin, social condition, being perceived as a victim of domestic violence, sexual aggression or stalking, religion, age, disability, sexual orientation, gender identity or expression, citizenship, ancestry, veteran or military status, marital status, pregnancy (including unlawful discrimination on the basis of a legally protected pregnancy or maternity leave), genetic information or any other characteristics protected by law. Native Americans in the US receive preference in accordance with Tribal Law.