Oakley - Sales Associate

EssilorLuxottica; Edmonton; On-site; CAD 30,000 - 50,000; Full time

Job summary

Join a dynamic team as a Sales Associate at a leading eyewear brand, where your passion for customer service and sales will shine. In this role, you will connect with customers, ensuring they have an exceptional experience while helping them find the perfect products. Your ability to foster relationships and maintain a positive store environment will be key to achieving sales goals. This is an exciting opportunity to be part of a forward-thinking company that values innovation and teamwork, all while being backed by a global leader in the eyewear industry.

Qualifications

• 1+ years experience in retail or customer service.
• Strong communication skills and ability to multi-task.

Responsibilities

• Deliver sales plan and cultivate customer relationships.
• Provide memorable customer experiences and maintain store appearance.

Skills

Customer Service

Sales Skills

Communication Skills

Multi-tasking

Education

High School Diploma or GED

Tools

Point of Sale System

Basic Computer Skills

Job description

Oakley, Inc. is a sport and lifestyle brand, driven to ignite the imagination through the fusion of art and science. Building on its legacy of innovative, market-leading optical technology, the company manufactures and distributes high performance sunglasses, prescription lenses and frames, goggles, apparel, footwear, and accessories.

The essence of the brand is communicated through hundreds of professional and amateur athletes who depend on Oakley products to provide them with the very best while they redefine what is physically possible.

Oakley is part of Luxottica, a global leader in the design, manufacture and distribution of fashion, luxury and sports eyewear. Our wholesale network covers more than 150 countries and our retail presence consists of over 9,100 retail stores across the globe.

In North America, our wholesale business is the home to other global brands like Ray-Ban and many of the top fashion house brands. Our leading retail brands include; LensCrafters, Sunglass Hut, Pearle Vision, and Target Optical. We are also home to EyeMed, the fastest growing vision care company in the United States.

GENERAL FUNCTION

As a Sales Associate you are the most critical link in ensuring that our customers have a rewarding experience that elevates their sport performance. The Sales Associate demonstrates excellent customer service skills, meets hourly selling and customer service goals, provides product knowledge to customers and works as part of a team to meet individual and store objectives.

MAJOR DUTIES AND RESPONSIBILITIES

• Consistently deliver sales plan and company objectives through cultivating existing customer relationships and building new ones.
• Provides an unsurpassed and memorable customer experience through making a connection, attention to detail and offering solutions that result in customer satisfaction.
• Actively participates and contributes to a positive store enviroment, fostering strong, professional relationships with peers, management, Opticians and support staff.
• Takes pride in the appearance of store & shows initiative to keep displays & inventory clean, attractive & organized. Secures all company assets under one’s control.
• Helps foster an inclusive culture by treating customers and colleagues with respect.

BASIC QUALIFICATIONS

• High School Diploma or GED
• 1+ years experience in retail or customer service
• Familiarity with point of sale system, computers & calculators with basic phone and math skills
• Embrace new technology & change with high level of accuracy
• Ability to sell through use of sales skills and accountability for sales results, with a desire to meet goals.
• Strong communication skills (both oral and written)
• Self-Motivator with a demonstrated ability to multi-task; ability to respond flexibly in a quickly changing environment

Oakley is backed by the power of Luxottica, N.A. Luxottica is a leader in the design, manufacture and distribution of fashion, luxury and sports eyewear.