Nursing Clinical Assistant

Brock University; St. Catharines; On-site; CAD 53,000 - 84,000; Full time

Benefits offered by this job

Health & Dental Benefits

Pension Plan

Vacation: up to 3 weeks

Professional Development

Job summary

Brock University is seeking an Administrative Professional to coordinate the administrative elements of CNI recruitment, onboarding, and records management. You will manage interview scheduling, onboarding tasks, and routine inquiries while maintaining accurate, confidential records.

The role emphasizes data extraction, reporting, and collaboration with Nursing program staff and external partners, with a strong focus on compliance and timely processes. On-campus presence is required.

Qualifications

• Diploma or degree in related discipline and/or equivalent combination of education and experience.
• Experience in administration or program coordination, preferably in a post-secondary, healthcare, clinical education, or similarly regulated environment.
• Experience coordinating records, schedules, hiring or onboarding processes, and confidential information.
• Knowledge of administrative practices and the ability to learn University, Nursing program, clinical placement, and regulatory processes.
• Proficiency with office productivity software, spreadsheets, databases, survey tools, and web-based information systems.
• Ability to extract, organize, validate and analyze data and prepare clear, accurate reports and summaries.
• Strong attention to detail and ability to maintain accurate records, track requirements, and meet recurring deadlines.
• Excellent organizational and time-management skills, with the ability to coordinate multiple concurrent processes.
• Excellent written and verbal communication skills, including the ability to prepare professional correspondence.
• Sound judgment in handling confidential and sensitive information and in recognizing matters that require escalation.
• Strong customer-service and interpersonal skills when working with students, instructors, faculty, staff, regulatory bodies, and external partners.
• Ability and willingness to learn and adapt to new technologies, systems, and evolving program processes.
• Promotes and embodies inclusivity and respect within the workplace and the broader community.

Responsibilities

• Coordinate the administrative components of CNI recruitment, including interview scheduling, registration verification against established requirements, distribution and hiring, onboarding, and maintenance of candidate records
• Process approved CNI staffing changes, including absences and call-ins, make-up shifts, replacement assignments, and contract amendments, ensuring information is communicated and recorded accurately
• Coordinate CNI onboarding activities and learning modules, follow up on outstanding requirements, and maintain current onboarding records
• Respond to routine CNI questions concerning established administrative processes and direct clinical, employment, policy, or collective agreement matters to the appropriate resource
• Administer established student re-entry processes, including coordinating payment information, monitoring completion of required steps, and maintaining supporting records
• Maintain preceptor contact information and coordinate recognition activities
• Coordinate routine correspondence and document exchange with the College of Nurses of Ontario (CNO), maintain records of submissions and responses, and escalates matters requiring interpretation or professional judgment
• Maintain organized and confidential clinical program records in accordance with University requirements and applicable privacy practices
• Extract and consolidate data from clinical-related systems and platforms to support Program Quality Improvement (PQI), operational planning, and reporting requirements
• Review data for completeness and consistency, conduct routine analysis, identify trends or discrepancies, and prepare summaries, tables, and reports for program leadership
• Provide administrative support for clinical placement processes as needed, including data entry, document collection, status tracking, scheduling support, and maintenance of placement records
• Monitor shared email accounts and phone lines and respond to routine student inquiries using approved information, templates, and service standards
• Collaborate with Nursing program staff, faculty members, University departments, and external partners to obtain information, resolve routine administrative issues, and support established timelines

Skills

Administrative coordination

Data extraction & reporting

Attention to detail

Communication skills

Time management

Education

Diploma or degree in related discipline

Tools

Office suite

Databases

Survey tools

Web-based information systems

Job description

Brock University is located on the traditional territory of the Haudenosaunee and Anishinaabe peoples, many of whom continue to live and work here today. This territory is covered by the Upper Canada Treaties and is within the land protected by the Dish with One Spoon Wampum Agreement. We are one of Canada’s outstanding comprehensive universities, where excellence and innovation thrive!Brock has been proudly recognized as a Hamilton-Niagara Top Employer for eight consecutive years. Brock continues to earn recognition as one of Canada’s Best Employers and one of Canada’s Best Employers for Diversity in 2026. For the second consecutive year, Forbes, in partnership with Statista, also named Brock one of Canada’s Top Employers for Company Culture. At Brock, you will find a welcoming, inclusive community and an exciting range of meaningful career opportunities. Ignite new possibilities for your career. Break through at Brock.

Post End Date: September 30, 2026 at 11:59 PM

This job advertisement is to fill an existing vacancy in the Administrative Professional (Employee Group)

About the Role:

• Coordinate the administrative components of CNI recruitment, including interview scheduling, registration verification against established requirements, distribution and hiring, onboarding, and maintenance of candidate records
• Process approved CNI staffing changes, including absences and call-ins, make-up shifts, replacement assignments, and contract amendments, ensuring information is communicated and recorded accurately
• Coordinate CNI onboarding activities and learning modules, follow up on outstanding requirements, and maintain current onboarding records
• Respond to routine CNI questions concerning established administrative processes and direct clinical, employment, policy, or collective agreement matters to the appropriate resource
• Administer established student re-entry processes, including coordinating payment information, monitoring completion of required steps, and maintaining supporting records
• Maintain preceptor contact information and coordinate recognition activities
• Coordinate routine correspondence and document exchange with the College of Nurses of Ontario (CNO), maintain records of submissions and responses, and escalates matters requiring interpretation or professional judgment
• Maintain organized and confidential clinical program records in accordance with University requirements and applicable privacy practices
• Extract and consolidate data from clinical-related systems and platforms to support Program Quality Improvement (PQI), operational planning, and reporting requirements
• Review data for completeness and consistency, conduct routine analysis, identify trends or discrepancies, and prepare summaries, tables, and reports for program leadership
• Provide administrative support for clinical placement processes as needed, including data entry, document collection, status tracking, scheduling support, and maintenance of placement records
• Monitor shared email accounts and phone lines and respond to routine student inquiries using approved information, templates, and service standards
• Collaborate with Nursing program staff, faculty members, University departments, and external partners to obtain information, resolve routine administrative issues, and support established timelines

Key Skills and Experience:

• Diploma or degree in related discipline and/or equivalent combination of education and experience
• Experience in administration or program coordination, preferably in a post-secondary, healthcare, clinical education, or similarly regulated environment
• Experience coordinating records, schedules, hiring or onboarding processes, and confidential information
• Knowledge of administrative practices and the ability to learn University, Nursing program, clinical placement, and regulatory processes
• Proficiency with office productivity software, spreadsheets, databases, survey tools, and web-based information systems
• Ability to extract, organize, validate and analyze data and prepare clear, accurate reports and summaries
• Strong attention to detail and ability to maintain accurate records, track requirements, and meet recurring deadlines
• Excellent organizational and time-management skills, with the ability to coordinate multiple concurrent processes
• Excellent written and verbal communication skills, including the ability to prepare professional correspondence
• Sound judgment in handling confidential and sensitive information and in recognizing matters that require escalation
• Strong customer-service and interpersonal skills when working with students, instructors, faculty, staff, regulatory bodies, and external partners
• Ability and willingness to learn and adapt to new technologies, systems, and evolving program processes
• Promotes and embodies inclusivity and respect within the workplace and the broader community

Preferred or Asset Skills:

• Experience with clinical education administration, CNO-related processes, data reporting, survey tools, or placement systems is an asset

Salary and Total Rewards:

Job Grade I, Salary Scale ($52,798- $84,476); Target Hiring Range: $52,798 – $56,000*

This is a permanent position that includes:

• Health & Dental Benefits: Comprehensive extended health, dental, and vision coverage
• Pension Plan: Enrollment eligibility in the Brock University Pension Plan
• Vacation: Up to 3 weeks per year, in addition to university holidays
• Professional Development: Eligibility for the Brock Tuition Waiver Program

*The final salary is based on experience, internal equity, and budget considerations within the target hiring range. We are committed to offering flexible work arrangements where possible as outlined in our Flexible Work Arrangement Policy. As a student-centered organization, all employees are required to work on campus as needed. Brock University is committed to creating a respectful and equitable workplace. We strive to foster a culture of diversity and inclusion in our work and learning environments. We welcome applications from all qualified individuals and actively encourage applications from women, people with disabilities, members of the 2SLGBTQIA+ community, Indigenous Peoples, people who identify as Black, African and/or Caribbean, as racialized and/or as from ethnic and cultural minority groups, and other underrepresented demographic groups at Brock and in the Niagara region. Brock also recognizes intersectionality and the interconnected identities, histories, and experiences of these aforementioned groups. We are committed to inclusive and barrier-free recruitment, and we accommodate the needs of applicants throughout all stages of the recruitment process, as outlined in our Employment Accommodation Policy and consistent with the requirements of the Ontario Human Rights Code. Please contact [e-mail] if you require a disability related accommodation so we can ensure your participation needs are met. Brock University does not use AI Technology at any stage of the recruitment process. We appreciate all applications received. Candidates that are selected for an interview will be contacted.

Learn more about Brock University by visiting www.brocku.ca. Brock University is a comprehensive institution with rich academic programs and world-class research activity. Located in Ontario’s scenic Niagara region on the traditional territory of the Haudenosaunee and Anishinaabe peoples, Brock is situated in a UNESCO Biosphere Reserve. With nearly 600 full-time faculty members and researchers, Brock's robust academic scope offers more than 70 undergraduate programs and 50 graduate programs in seven dynamic Faculties. The University’s 19,000 students come from across Canada and around the world. Brock’s renowned student experience is enriched by an emphasis on experiential education, as illustrated by community partnerships, volunteerism and one of Ontario's largest and most successful co-op programs. Learn more at brocku.ca.