Nursing Academic Advisor | Student Success & Transfers

University of Alberta; Edmonton; On-site; CAD 60,000 - 88,000; Full time

Benefits offered by this job

Comprehensive benefits package

Job summary

The University of Alberta in Edmonton invites applications for an Academic Advisor in the Faculty of Nursing. You will guide students through course selections, policies, and degree requirements, handling non-routine queries and transfer credit decisions.

You will assess applications, advise on academic standing, and support convocation processes, leveraging database systems like PeopleSoft and Campus Solutions, while delivering student-centered support in a fast-paced environment.

Qualifications

• Undergraduate degree and/or a diploma in an appropriate area with experience in course administration.
• Minimum 2 years’ experience with program/administrative coordination.
• Thorough understanding of databases and database integrity procedures.
• Strong knowledge of University policies and procedures, affiliated partners and scheduling procedures.
• Problem solving and troubleshooting skills.
• Able to work in a team setting and independently.
• Excellent communication with various parties using multiple methods (phone, remote, email, in person).
• Familiarity with customer service principles and practices.

Responsibilities

• Processes applications for program admission from inquiry to decision stage. Ensures completeness of required information.
• Conducts admissions reporting, including collecting and analyzing data to inform decision making processes.
• Evaluates and makes decisions on applications for admission ensuring program admission requirements are met.
• Evaluates domestic and international credentials.
• Participates in documentation and procedure development.
• Conducts research into the credit and course level systems for institutions and courses that have not yet been evaluated; develops and maintains a database of international and domestic transfer credit decisions.
• Advises continuing and prospective students on program related matters such as: advising on academic standing, providing GPA calculations and scenarios, advising on program changes, advising on potential transfer credit and performing advanced program planning.
• Identifies, assesses, refers and advocates for students at risk.
• Provides students with information about alternatives, limitations and possible consequences of academic decisions.
• Approves/denies program decisions such as: course-overload applications, requests for program interruption or deceleration, change of route, deferred examination applications, transfer credits, requests for student abroad and exchange programs.
• Completes convocation clearing for graduates to ensure full degree requirements are met.
• Verifies program completion and certifies to the College of Registered Nurses of Alberta (CRNA) students can write the National Council Licensure Examination (NCLEX) and receive their Temporary Practice Permits to legally work in Canada.
• Advises students of any program deficiencies and the consequences.

Skills

Communication

Customer service

Teamwork

Problem solving

Deadline management

Education

Undergraduate degree or diploma

Tools

PeopleSoft (Student)

Campus Solutions

Databases

Job description

The University of Alberta in Edmonton invites applications for an Academic Advisor in the Faculty of Nursing. You will guide students through course selections, policies, and degree requirements, handling non-routine queries and transfer credit decisions.

You will assess applications, advise on academic standing, and support convocation processes, leveraging database systems like PeopleSoft and Campus Solutions, while delivering student-centered support in a fast-paced environment.