Nurse Practitioner

Shoppers Drug Mart Specialty Health Network Inc.; Mississauga; On-site; CAD 120,000 - 150,000; Full time

Benefits offered by this job

Competitive benefits

Flexible scheduling

Job summary

Loblaw Companies Limited is seeking a Nurse Practitioner to support patients across Canada via telemedicine, offering triage, education, and clinical recommendations. You will work with physicians, pharmacists, and registered nurses to deliver compassionate, high-quality care.

This role emphasizes accessibility, privacy compliance, and SDM policies, with a focus on collaborative care and patient coaching in a dynamic telemedicine environment.

Qualifications

• Unrestricted Nurse Practitioner license to practice in the province of work
• 2 years direct clinical experience as Nurse Practitioner preferred
• Willing to become licensed in other provinces as required for the program services
• Ability to apply knowledge of clinical decision making and pharmacology to patient care
• Excellent communication skills in English; bilingual French/English where needed

Responsibilities

• Possess strong clinical expertise and experience in a range of health conditions
• Provide health care advice, education, and support to patients across Canada
• Triage incoming requests and provide appropriate clinical recommendations and coaching
• Coordinate telemedicine services with physicians, pharmacists, and nurses
• Ensure compliance with provincial and federal privacy legislation including the Mental Health Act

Skills

Nurse Practitioner

Telemedicine

Cross-provincial care

Education

Nurse Practitioner license

Tools

Microsoft 365

Salesforce

Job description

Come make your difference in communities across Canada, where authenticity, trust and making connections is valued – as we shape the future of Canadian retail, together. Our unique position as one of the country's largest employers, coupled with our commitment to positively impact the lives of all Canadians, provides our colleagues a range of opportunities and experiences to help Canadians Live Life Well®.

At Loblaw Companies Limited, we succeed through collaboration and commitment and set a high bar for ourselves and those around us. Whether you are just starting your career, re-entering the workforce, or looking for a new job, this is where you belong.

The Nurse Practitioner is licensed to work in Canada and provides health care advice, education, and support to patients across Canada in jurisdictions that allow for cross province care. As point of contact for patients, you will provide convenient and timely supportive services that range from minor acute care treatments to health coaching for various disease states. You will be responsible for triaging incoming requests from patients, assessing their needs, and providing the appropriate clinical recommendations and coaching to support resolution of symptoms and/or improvement in perceived health. Patients will be able to contact a registered nurse via a variety of channels including phone, email, text, and videoconference. Where necessary, you will be referring patients to healthcare facilities and community-based resources. Working collaboratively with other health care professionals (physicians, pharmacists, and registered nurses) you will provide a meaningful patient experience, while using your critical thinking skills to develop, implement, and evaluate comprehensive care plans.

What You Will Do

• Possess strong clinical expertise and experience in a range of health conditions
• Possess deep compassion and empathy to treat our patients and promote healthy lifestyles.
• Utilize nursing processes, through critical thinking, problem solving and decision making, as well as teach, counsel and advocate.
• Engage in service/program development of the clinical telemedicine program, including liaising with healthcare providers and patients, and being a champion and advocate for the program.
• Ensure compliance with provincial and federal privacy legislation including the Mental Health Act.

What You Will Need

• Availability that includes days, occasional evenings, weekends as well as possible on-call shifts.
• 2 years direct clinical experience as Nurse Practitioner preferred
• Current unrestricted professional nursing license to practice in the province of work
• Willing to become licensed in other provinces as required for the program services
• Ability to apply knowledge of developmental stages, behavioral sciences, pathophysiology, psychopathy, epidemiology, and evidence-based practice to clinical diagnosis and patient management.
• Ability to apply knowledge of pharmacology, pharmacokinetics, and pharmacodynamics to prescribing and evaluating treatment responses
• Demonstrated leadership experience preferred
• Ability to provide an organized, efficient approach to telemedicine
• Possession of excellent skills in assessment, communication, critical thinking, and decision making
• Ability to demonstrate understanding of SDM Specialty Health Network policies, legal considerations, and professional ethics
• Excellent communication skills in English (bilingual French/English where needed)
• Proficiency of computer skills including Microsoft 365; experience with web-based applications (i.e. Sales Force)
• Ability to remain objective and be a team player
• Ability to adapt to a changing environment
• Commitment to the principle of quality client-centered service delivery

Our commitment to Sustainability and Social Impact is an essential part of the way we do business, and we focus our attention on areas where we can have the greatest impact. Our approach to sustainability and social impact is based on three pillars – Environment, Sourcing and Community – and we are constantly looking for ways to demonstrate leadership in these important areas. Our CORE Values – Care, Ownership, Respect and Excellence – guide all our decision-making and come to life through our Blue Culture. We offer our colleagues progressive careers, comprehensive training, flexibility, and other competitive benefits – these are some of the many reasons why we are one of Canada’s Top Employers, Canada’s Best Diversity Employers, Canada’s Greenest Employers & Canada’s Top Employers for Young People.

If you are unsure whether your experience matches every requirement above, we encourage you to apply anyway. We are looking for varied perspectives which include diverse experiences that we can add to our team.

We have a long-standing focus on diversity, equity and inclusion because we know it will make our company a better place to work and shop. We are committed to creating accessible environments for our colleagues, candidates and customers. Requests for accommodation due to a disability (which may be visible or invisible, temporary or permanent) can be made at any stage of application and employment. We encourage candidates to make their accommodation needs known so that we can provide equitable opportunities.

Please Note

Candidates who are 18 years or older are required to complete a criminal background check. Details will be provided through the application process.

Hiring Range / Échelle Salariale à L’embauche

$120,000.00 - $150,000.00 / 120.000,00$ - 150.000,00$ (per year / par an)

A candidate’s experience and knowledge as well as the geographical region in which the position is located may be factored into the pay a candidate receives for this position. This posting is for a newly created position. The Company uses artificial intelligence for the purpose of screening, assessing and/or selecting applicants for this position. / L’expérience et les connaissances d’un candidat ainsi que la région géographique dans laquelle le poste est situé peuvent être prises en compte dans la rémunération qu’un candidat reçoit pour ce poste. Cette offre d’emploi concerne un poste nouvellement créé. L’entreprise utilise l’intelligence artificielle dans le but de filtrer, d’évaluer et/ou de sélectionner les candidats à ce poste.