Nurse Manager - Maxwell Management Group Ltd

CharityVillage; Collingwood; On-site; CAD 80,000 - 100,000; Full time

Job summary

A leading healthcare organization in Toronto seeks a Nurse Manager to oversee nursing staff and programs aimed at marginalized communities. This role involves ensuring compliance with health standards, fostering professional development, and maintaining strong relationships within an interdisciplinary team. Applicants should have senior leadership experience in community health and a commitment to trauma-informed, culturally safe care.

Qualifications

• Regulated healthcare worker (RN, RPN, or NP) with more than 3 years of senior leadership experience.
• Preference for community/homeless health sector leadership experience.
• Commitment to ICHA’s values: respect, responsibility, creativity, courage, humility, and compassion.

Responsibilities

• Act as primary point of contact for clinical nursing matters.
• Collaborate with Educator to coach nursing staff.
• Assist in assessing resource requirements and recruiting nursing staff.

Skills

Leadership

Trauma-informed care

Cultural safety

Collaboration

Education

Certificate of Registration from the College of Nurses of Ontario

Job description

About:

Inner City Health Associates (ICHA) is a dedicated healthcare organization in Toronto, focused on delivering compassionate and high-quality care to homeless and precariously housed communities. With a vision of achieving a “healthy end to homelessness”, ICHA is comprised of a multidisciplinary team of physicians, nurses, and administrative professionals who work tirelessly to improve the health and well-being of marginalized populations. Operating across shelters, drop-ins, community service agencies, encampments, and clinical hubs, ICHA provides accessible and innovative healthcare solutions for those with complex medical and social needs.

In addition to direct care, ICHA plays a pivotal role in training future healthcare providers, facilitating impactful research, and driving improvements in health and social service delivery. Through advocacy for equitable public policies and systemic change at local, provincial, and national levels, ICHA strives to create a healthcare system that ensures meaningful access and exceptional care for all clients.

Position Overview:

Reporting to the Medical Director, the Nurse Manager will be part of a nursing leadership and support team, responsible for the day-to-day oversight and management of ICHA nursing staff within various programs within partner sites across Toronto. This role will provide nursing managerial support to the Regional Mobile Nursing (RMN) Team, affiliated Virtual Hub nurses, the CATCH program, the Indigenous Health Team, Population Health, SCOUT, MDOT, TTC, and PEACH. Reporting to and supporting the Medical Director, the Nurse Manager will position ICHA’s interdisciplinary team for success in helping to drive clinical excellence alongside ICHA’s Physician Directors and Leads, and Operations Leadership by embodying our mission and vision, as well as cultivating strong relationships.

Responsibilities:

• Act as the primary point of contact for internal and external sites/partners regarding clinical nursing matters, ensuring resolution and maintaining strong relationships.
• Collaborate with the Nursing and Professional Practice Educator to coach and mentor nursing staff, fostering professional development and continuous learning.
• Assist in assessing resource requirements, crafting job descriptions, conducting interviews, and selecting candidates to support the recruitment and retention of nursing staff.
• Work with the Medical Directorto ensure nursing staff adhere to College of Nurses of Ontario (CNO) standards, managing professionalism concerns and addressing associated reporting obligations.
• Oversee structured onboarding and offboarding processes for staff, ensuring a positive and inclusive workplace culture.
• Ensure accurate and effective nursing schedules, including managing sick calls and unexpected absences, to maintain continuity of care.

Qualifications:

• Regulated healthcare worker (RN, RPN, or NP) with more than 3 years of senior leadership experience in a community or hospital care environment (with a preference for community/homeless health sector leadership experience). Advanced health leadership training an asset.
• Certificate of Registration from the College of Nurses of Ontario, in good standing.
• Experience working with Indigenous communities an asset.
• Experience with marginalized populations with complex health and social service needs is highly desirable. Fosters care that is low-barrier, trauma-informed, culturally safe, anti-oppressive, and harm-reduction-focused.
• Ability to work effectively in a unionized environment in an interdisciplinary organization with physicians and physician leaders.
• Commitment to ICHA’s values including respect, responsibility, creativity, courage, humility, and compassion.

Compensation:

• A highly competitive compensation package has been designed to attract star performers.