Job Description
Specific duties performed and essential functions (but not limited to):
- Maintain constant surveillance of assigned areas providing maximum visibility.
- Greet and check in guests.
- Ensure that all persons entering the building are authorized to do so.
- Provide appropriate assistance as needed to clients, employees, guests, and visitors in an expedient and professional manner.
- Complete Incident Reports, Daily Activity Reports, or other written documents as requested by the client.
- Enforce rules and policies of the property.
- Promote good public relations through courteous, helpful, and professional contact with the client and their guests/visitors.
- Perform duties of a Security Agent as applicable.
- Complete or review and sign timesheets.
- Maintain logs and prepare reports.
The Ideal Candidate:
- Has formal education, including a high school diploma or equivalent.
- Has experience in the Security Industry.
- Skills Required:
- Excellent verbal and written communication skills.
- Skilled at identifying critical issues quickly and accurately and implementing established SOP solutions.
- Proven skills in working effectively and building relationships with individuals at all organizational levels.
- Superb customer service and phone handling skills.
- Proactive in assessing priorities and negotiating resolutions acceptable to all parties involved.
- Strong analytical, conceptual, and organizational skills.
- Proficiency with Google and Microsoft Office applications.
Requirements:
- Valid Ontario Ministry of Community Safety and Correctional Services Security License.
- Flexible work schedule, available to work anytime in GTA (weekends, overnight).
- Well-groomed and professional appearance.
- Able to work in a team environment.
- Excellent communication skills.
- Emergency Response capability.
- Experience with Condominium sites.
- Site Inspection skills.
- Ability to investigate incidents.
- Demonstrate tact, discretion, and professionalism at all times.
- Knowledge of current Security Industry Reporting and Access programs.
- Police Foundations / Law Enforcement diploma is an asset.
Benefits:
- Comprehensive Group Health and Benefits package.