Northern Regional Coordinator, Community Services

Alzheimer Society of B.C.; Prince George; Hybrid; CAD 58,000 - 65,000; Full time

Job summary

A community support organization is seeking a Northern Regional Coordinator, Community Services to enhance service delivery for individuals with dementia in Northern B.C. This role involves developing relationships, delivering programs, and ensuring impactful community engagement while supporting Indigenous initiatives. The successful candidate will have experience in social services, and be committed to promoting inclusivity and community connections.

Benefits

Flexible work options

4 weeks vacation

Comprehensive health benefits

Support for career growth

Qualifications

• Minimum three years’ experience with service delivery in community-based social services.
• Knowledge of dementia and related issues.
• Experience with Indigenous peoples and cultures.

Responsibilities

• Plan and deliver community programs and services.
• Deliver workshops for people living with dementia.
• Maintain First Link referral and intake process.

Skills

Community engagement

Public speaking

Relationship building

Volunteer management

Documentation

Education

Post-secondary degree in social work or related field

Tools

MS Office

Client databases

Job description

The Northern Regional Coordinator, Community Services is responsible for community engagement and service delivery throughout Northern B.C. The role works both independently and as a part of a regional and provincial team andis responsible for consistent delivery of the Society’s First Link programs and services within the region. Responsibilities include developing and maintaining referral pathways to connect clients to support services and information, and delivering standardized workshops. Some travel within the region is required. Hybrid work is available, with an expectation of in-person service delivery and other commitments at the Prince George Resource Centre and other community locations a minimum of twice per week.

Additionally, the Northern Regional Coordinator, Community Services has a key role in community engagement, including building and stewarding relationships with the Regional Health Authority, local politicians at all levels, health-care professionals, community-based organizations, Indigenous and Indigenous-serving organizations and other interest holders in the region. The role represents the Society and has key responsibilities for community engagement and service delivery in our province’s largest region.

This role reports to Manager, Community Services – Interior & North.

As part of our commitment to Truth and Reconciliation, we actively seek to increase the representation of Indigenous Peoples (First Nations, Métis and Inuit) in our workforce. We welcome and encourage applications from Indigenous candidates.

Title: Northern Regional Coordinator, Community Services

Salary range: $58,000 - $65,000 per year

Contract: Permanent

Hours: Full time - 35 hours per week

Location: Location- Hybrid/Remote (Prince George)

Key Responsibilities

• In collaboration with the Manager, Community Services, plan and deliver community programs and services, ensuring the expectations of service delivery are met and are consistent with the Society’s strategic plan, including:
• Delivering standardized workshops for people living with dementia, caregivers and the public.
• Facilitating or supporting volunteers to facilitate support groups for people living with dementia and caregivers.
• Maintaining the First Link referral and intake process.
• Providing one-to-one telephone support to people with dementia and caregivers.
• In collaboration with the Manager, Community Services, build and steward key relationships with community contacts, including within Northern Health Authority, in alignment with operational and strategic goals.
• Develop and steward relationships with Indigenous and Indigenous-serving organizations to increase collaboration on program and service delivery in the region.
• Work with the team to recruit and supervise volunteers for a variety of roles within the service, using Society-accepted best practices to train, evaluate and recognize volunteers.
• Maintain client records and other documentation according to Society and legislative policies, procedures and guidelines.
• Other duties as required to meet the needs of the role in relation to organizational goals.

About you

You have a post-secondary degree in social work, gerontology, public health, or social-agency related field, or an equivalent combination of education and experience. You bring experience providing support and education in a human services environment which includes public speaking, presenting structured education programs, group facilitation and/or peer support interventions, as well as volunteer management. You have a person-centred and collaborative approach, and have demonstrated success in developing and stewarding community connections. You are accountable for delivering on key performance indicators while creating an inclusive, barrier-free environment for volunteers, the families we support and community contacts, respecting their diverse backgrounds and meeting them where they are. You care about our mission and will deliver results with integrity, respect and courage.

Key Qualifications

• Minimum three years’ experience with service delivery in the community-based social services sector. Experience with both one-on-one and group support programming and services is preferred.
• Knowledge of dementia and dementia-related issues would be an asset.
• Knowledge of the health-care system and pathways to access services in Northern Health authority.
• Experience with and knowledge of Indigenous peoples and cultures.
• Demonstrated success in community engagement and collaboration.
• Ability to manage a diverse and demanding workload.
• Experience in volunteer engagement.
• Excellent oral and written communication skills.
• Committed to a life-long learning approach.

Technical Qualifications

• Confident and efficient using the MS Office suite.
• Familiarity with contact relationship management systems (client databases).

About us

As a member of the team, you will have access to a wide range of employee benefits, including:

• Flexible work options, including flex days and hybrid arrangements.
• 4 weeks vacation to start, 12 sick days, 2 personal days as part of a 35-hour work week.
• 13 paid holidays, with an option for cultural day swaps.
• Full health benefits, including a Health Care Spending Account, group RRSP and Employee Assistance Program for you and your dependents.
• Support for career growth and development.

Toapply

If this sounds like you, we would love to hear from you. Please email your resume and cover letter, including salary expectations, [e-mail]. We sincerely thank all applicants for their interest in the Alzheimer Society of B.C. Due to the high number of applications we receive, only applicants who are selected for an interview will be contacted.

There are approximately 85,000 British Columbians living with dementia, and this number is growing. For every person living with dementia, there are many more people affected, including family, friends, co-workers and other members of their communities. Our vision is of a world without Alzheimer’s disease and other dementias and that world begins with a more dementia-friendly society, where people affected by dementia are acknowledged, supported and included. When you work for the Alzheimer Society of B.C., you help us realize that vision by connecting more British Columbians to the support and education they need at any point on their dementia journey. You help us challenge stigma and change the future for people affected by dementia. You help us show people affected by dementia that they’re not alone.

Equity and diversity and inclusion are essential to societal change and healthy workplaces. An open and diverse community fosters the inclusion of voices that have historically been underrepresented or discouraged. We encourage applications from members of groups that have been marginalized on any grounds enumerated under the B.C. Human Rights Code, including sex, sexual orientation, gender identity or expression, racialization, disability, political belief, religion, marital or family status, age, and/or status as a First Nation, Metis, Inuit, or Indigenous person.

To find out more about the Society, our programs, and about First Link and the Dementia Helpline, visit www.alzheimerbc.org