North America Benefits Manager

The Magnum Ice Cream Company; Toronto; On-site; CAD 103,000 - 154,000; Full time

Benefits offered by this job

Medical coverage

Dental coverage

Vision coverage

Retirement plan with matching

Paid time off

Learning and development

Employee discounts

Commuter support

Job summary

Magnum Ice Cream Company seeks a North America Benefits Manager to own day-to-day delivery and evolution of benefits across the U.S. and Canada, spanning health, welfare, retirement and leave.

This stand-alone management-level role blends hands-on problem solving with strategic partnerships, driving improvements and vendor coordination. You will own the benefits calendar, ensure compliant processes, and help shape how our benefits offering evolves for the future, partnering with Finance and HR

Qualifications

• Experience across U.S. and Canadian health, welfare and retirement benefits.
• Ability to own end-to-end benefits programs and drive strategic initiatives.
• Strong regulatory and compliance awareness within the benefits space.
• Vendor management and service levels for external providers.
• Clear, proactive employee communications and education.

Responsibilities

• Shape and redesign the benefits offering across U.S. and Canada.
• Own benefits calendar and critical milestones from planning to execution.
• Be hands-on with delivery; troubleshoot issues and ensure smooth programs.
• Drive clear, simple communications to help employees understand benefits.
• Lead vendor partnerships and drive continuous improvement of services.
• Be the leave administration expert for U.S. and Canada.
• Identify regulatory risks and escalate when needed.
• Turn ideas into action to simplify and improve benefits.

Skills

US/Canada benefits expertise

Strategic & operational planning

Regulatory compliance knowledge

Vendor management

Employee communications

Ambiguity navigation

Job description

Life tastes better with ice cream

With 19.000 expert ice cream colleagues and iconic brands like Wall’s, Cornetto and Ben & Jerry’s, loved in 76 countries, we are the world’s largest Ice Cream company leading the industry.

Life tastes better with ice cream

With 19.000 expert ice cream colleagues and iconic brands like Wall’s, Cornetto and Ben & Jerry’s, loved in 76 countries, we are the world’s largest Ice Cream company leading the industry.

We create iconic ice cream brands that are part of everyday life, bringing moments of joy to millions of people around the world. Everybody loves ice cream. And as the world’s biggest pure‑play ice cream company, we have the scale and ambition to make a real difference.

What Truly Sets Us Apart Is How We Work.

We move fast and keep things simple. We turn ideas into action, trust people to take ownership, and work as one team to win together with integrity.

Our culture is high‑performance, collaborative and focused on getting things done.

We’re curious and ready for what’s next. We embrace digital, use data to make better decisions, and keep learning, including how AI can help us work smarter and serve consumers better.

THE ROLE

This is an exciting opportunity to help build the future of benefits across North America in a newly independent organization.

As our North America Benefits Manager, you’ll own the day-to-day delivery and continued evolution of our benefits programs across the U.S. and Canada, spanning health and welfare, retirement and leave.

This is a stand‑alone management-level role, so we’re looking for someone who enjoys rolling up their sleeves as much as thinking strategically. You’ll be comfortable moving between the detail and the bigger picture: solving an employee issue one moment, partnering with vendors or Finance the next, and then helping shape how our benefits offering should evolve for the future.

You’ll be trusted to take ownership, use your judgment and drive things forward, while recognizing when an issue requires broader alignment or escalation.

What You'll Be Responsible For

• Shape the future of our benefits offering. Play a key role in redesigning and evolving U.S. benefits, bringing fresh thinking, market insight and an employee‑first mindset.
• Own the benefits calendar. Lead Annual Enrollment, compliance activities, required filings and other critical benefits milestones from planning through execution.
• Be hands‑on with delivery. Get into the detail when needed to troubleshoot issues, solve problems and ensure our programs work smoothly for employees.
• Make benefits easier to understand. Create simple, engaging communications and education that help employees understand, value and make the most of their benefits.
• Lead our vendor partnerships. Work closely with benefits providers and internal partners to drive strong delivery, resolve issues and continuously improve the employee experience.
• Be our leave expert. Serve as the subject matter expert for U.S. and Canadian leave administration, partnering with external providers to deliver compliant, compassionate and consistent experiences.
• Manage risk with confidence. Stay ahead of regulatory requirements, identify potential issues early and use sound judgment to determine what you can resolve independently and when leadership needs to be engaged.
• Turn ideas into action. Spot opportunities to simplify, improve or innovate, and take the initiative to move them forward.

We’re Looking For Someone Who…

• Brings strong experience across U.S. and Canadian health, welfare and retirement benefits, ideally in a complex or evolving organization.
• Is comfortable being the go‑to benefits expert, without needing a large team around you to get things done.
• Can operate at both strategic and operational levels, developing the plan while also being willing to execute it.
• Has strong knowledge of benefits compliance, leave administration, vendor management and employee communications.
• Is naturally curious and look for ways to challenge, simplify and improve how things are done.
• Takes ownership and initiative rather than waiting for direction, while having the judgment to recognize when collaboration, alignment or escalation is needed.
• Can navigate ambiguity, competing priorities and changing business needs without losing sight of the employee experience.
• Builds strong relationships across HR, Finance, vendors and the wider business.
• Brings a collaborative, pragmatic and low‑ego approach, focused on finding the right solution rather than owning the spotlight.

What You’ll Get

You’ll have the opportunity to help shape something new, with meaningful ownership and the space to bring your ideas to life.

Alongside meaningful work and development opportunities, our reward package typically includes:

• Market‑competitive pay and performance‑related rewards
• Flexible ways of working
• Medical, dental and, where applicable, vision coverage
• Health and wellbeing programs, including employee assistance and wellness support
• Health‑related savings and spending accounts
• Retirement savings programs with a competitive matching plan
• Time off to rest and recharge
• Ongoing learning and development opportunities
• Additional employee perks, which may include corporate discounts, commuter support or learning benefits

Benefits vary by country and are subject to plan terms and eligibility.

Pay: The pay range for this position is $103,000 to $154,400. The Magnum Ice Cream Company (TMICC) takes into consideration a wide range of factors that are utilized in making compensation decisions including, but not limited to, skill sets, experience and training, licensure and certifications, qualifications and education, and other business and organizational needs.

Bonus: This position is bonus eligible.

Long‑Term Incentive (LTI): This position is LTI eligible.

Benefits: TMICC employees are eligible to participate in our benefits plan. Should the employee choose to participate, they can choose from a range of benefits to include, but is not limited to, health insurance (including prescription drug, dental, and vision coverage), retirement savings benefits, life insurance and disability benefits, parental leave, sick leave, paid vacation and holidays, as well as access to numerous voluntary benefits. Any coverage for health insurance and retirement benefits will be in accordance with the terms and conditions of the applicable plans and associated governing plan documents.

If you are an individual with a disability in need of assistance at any time during our recruitment process, please contact us at [e-mail]. Please note: This email is reserved for individuals with disabilities in need of assistance and is not a means of inquiry about positions or application statuses. The Protected Veterans or Individuals with Disabilities AAP narratives are available for inspection by any employee or applicant for employment Monday through Friday during normal business hours at establishment.

Why join us?

This is a place for people who are passionate about ice cream and are growth obsessed - both for the business and for themselves. People who act like an owner and drive our business end‑to‑end. People who are driven by success to deliver more than we ever thought we could!

You’ll thrive here if you value an inclusive culture, with low ego and hierarchy - and if you’re excited to continuously learn and challenge how we work, using digital, data, and new thinking to push us forward.

• Roles with real accountability and visible impact
• Free to move fast, experiment and challenge how things are done
• Continuous learning and development as the business grows
• Reward linked to performance and contribution.

Your career here is shaped by what you deliver, as you work across functions and markets and grow with the business.

Additional Information

The Magnum Ice Cream Company is an Equal Opportunity Employer. We embrace diversity and are committed to creating an inclusive environment where everyone can do their best work regardless of age, disability, gender identity, race, religion, sexual orientation, or any other protected characteristic.

Disclaimer

Equal Opportunity Employer: The Magnum Ice Cream Company is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, or any other basis protected by applicable law, and will not be discriminated against on the basis of disability.

Employment is subject to verification of pre‑screening tests, which may include drug screening, background check, credit check and DMV check.