Nordic Spa Registered Massage Therapist

Pomeroy Lodging; Kananaskis Village; On-site; CAD 42,000 - 64,000; Full time

Job summary

Pomeroy Lodging is seeking a Registered Massage Therapist for the Kananaskis Nordic Spa location. You will deliver therapeutic, personalized massages and support guests’ wellness in a nature-forward spa setting.

Required qualifications include graduation from an accredited massage program, MTAA active status, and at least one year of RMT experience. This role emphasizes guest care, safety, and ongoing professional development.

Qualifications

• Graduate from an accredited School of Massage Therapy.
• Successful completion of a 2200 hour massage therapy program.
• Registered and remain active with MTAA.
• Minimum of 1 year work experience as a Registered Massage Therapist.

Responsibilities

• Provide massage treatments and bodywork individualized to each guest’s needs.
• Offer homecare recommendations and highlight spa services or retail products to support wellness.
• Maintain confidentiality of guest information and ensure a clean, safe treatment space.
• Follow health and safety policies to protect guests and colleagues and report any concerns.
• Demonstrate commitment to continuous learning and staying current with massage techniques.

Skills

Verbal communication

Guest service

Anatomy knowledge

Professional ethics

Education

Accredited School of Massage Therapy

2200-hour MT program

MTAA active member

1+ year RMT experience

Job description

Simple. Inclusive. Natural. Social

Reports to:RMT Supervisor

We are hiring for the role of Registered Massage Therapist.

Located at the Kananaskis Nordic Spa, each Nordic Spa experience is crafted to be as individual as our guests. Featuring an indoor-outdoor experience, we offer relaxation without rules where guests can come as they are to connect with nature, themselves, and others. We are wellness redefined.

View our Experience: https://vimeo.com/user83317660/workforkns

Achieving Excellence:

Our Nordic Spa experiences are created to be as individual as each of our guests. Rather than an exercise in structure and conformity; our guests should feel that our spas are thoughtfully restful and physically comfortable. Your role as a Registered Massage Therapist is critical to delivering on this promise. You are responsible for providing our guests with therapeutic and personalized massage experiences that enhance their state of wellness and relaxation. You will be the champion of wellness using massage therapy as a true benefit for both one's mind and body. We commit to giving you the resources and support to be successful; achieving excellence is up to you.

• Completeswork processes and checklistsin a manner that supports ourCore Value of Quality: We are committed to achieving excellence and upholding the highest standards in product and service.
• Communicate, interact, andconductthemselves in alignment with the Core Value of Honesty: Honesty in action is doing what you commit to do in the manner you commit to doing it.
• Contribute to a collaborative workplacethe supportsthe Core Value of Family: Relationships are rooted in trust, honesty, respect, and gratitude. One member’s success is the success of all in our family.
• Completethoroughconsultation with every guestto review relevant health information and understand their preferences and needs before beginning treatment.
• Provide massage treatments and bodyworkindividualizedto eachguest’sneeds.
• Offer homecare recommendations and highlightadditionalspa services or retail products that may support the guest’s wellness.
• Maintain confidentiality of all guest information, at all times.
• Monitor andmaintaintheir treatment room and spa environment, ensuring cleanliness,organizationand readiness.
• Follow all health and safety policiesand procedures, ensuring thesafety ofguests and colleagues.Immediatelyreporting any health or safety concerns.
• Demonstrate a commitment to continuous learning and professional development by staying current with massage techniques and industry best practices.

Experience/Passions/Education

• Graduate from an accreditedSchoolOfMassage Therapy
• Successful completion ofa2200 hourmassage therapy program
• Registered andremainan active member ingood standingwith the Massage Therapist Association of Alberta (MTAA)
• Minimum oneyearofwork experience as a Registered Massage Therapist
• Excellent verbal communication skillsareessential
• Demonstrated passion for guest service, health, and wellness.
• Commitment to continuous learning, professional ethics, and exceptional guest care.
• Indepthknowledge of anatomy, physiology, and a wide range of massage modalities.

Working Conditions:

This role supports a 365-day-a-year operation and therefore will require flexibility and availability to work a variety of shirts, including early mornings, evenings, weekends and holidays. This position involves long periods of standing and physical movement. Employees in this position will be required to work in both indepependent and team settings. This role operates in a dynamic, fast-paced spa environment with frequent collaboration across departments and interaction with guests and employees. This position spends a lot of time on their feet, multitasking competing priorities, dealing with employee and guest issues and leading a culture of service excellence.