Nocturnal Night Auditor

Kaizen Lab Inc.; Kelowna; On-site; CAD 30,000 - 40,000; Full time

Job summary

Hotel Zed in Kelowna is seeking a Nocturnal Night Auditor to join our unique team. This role requires a night-owl with great guest service skills, attention to detail, and the ability to manage overnight operations. Enjoy various perks, including free nights at our hotels and personal development funds while working in a fun, family-oriented environment.

Benefits

100% of medical and dental premiums covered

Free nights at any hotel

Live your Best Life fund

Gift cards for achieving targets

Employee purchase program

Qualifications

• Available for overnight shifts (11pm - 7am).
• Preferred front desk experience.
• Fun loving, easy conversationalist.

Responsibilities

• Manage guest services and bookkeeping overnight.
• Greet guests and handle complaints.
• Problem solve with attention to detail.

Skills

Problem Solving

Communication

Attention to Detail

Tech-Savvy

Multi-tasking

Job description

Are You a Rebel Who Needs a Cause?

At Hotel Zed we are Rebels Against the Ordinary and our Hotel Zed (Kelowna, BC) is looking for aNocturnal Night Auditor(Full-Time) to join our dynamic, totally unique and rebellious team. Hotel Zeds are ridiculously fun, unpretentious hotels where we challenge the norm every day. This position will share their time with Accent Innsup the road.

Working at Hotel Zed is different than working anywhere else, and we don't just say that. We're a family-owned, BC-based hospitality company that LEADS WITH LOVE and our number one metric as a company is the happiness of our staff, who we call our Fam-Jam 'cause we are like family.

Key to our success is living by our four Core Values everyday:

• Be Real
• Have Fun
• Make Everything Better
• Have Each Other's Backs

Here we want our Fam-Jam to feel well taken of by us and by one another. That's who we are!

Benefits & Work Perks

We cover 100% of medical and dental premiums, + free mental health benefits. We also have a bunch of Work Perks just for you:

• Free nights at any of our hotels + discounts for friends & family
• Live your Best Life fund (we'll help pay for courses that'll make your life better, whether or not they're related to your role with us)
• Gift cards for achieving targets
• Employee purchase program so you can get sweet deals on everything from electronics to mattresses!

And these are just a few!

The Rebel Role
As a Nocturnal Night Auditor, you are the night-time Guest Services Agent and you look after guest services, bookkeeping, security, and so many other things.

• You are a night-owl who loves to be awake and alive while the world is sleeping.
• You are our first impression for guests checking in late at night and the lasting impression for early departures.
• You greet each guest with a smile and manage guest complaints about noise, room conditions, or anything else we can help them with.
• You problem solve and have a great sense of humour.
• You love to work alone but value your teammates and communication.
• You have an eye for detail and look for ways to go above and beyond to make guests' experiences top notch.

What You Need

• Available for overnight (11pm - 7am) shifts
• Able to work at our cousin property Accent Inns (just down the street)
• Fun loving nature
• Easy conversationalist
• Extra-sensory perception to how others are feeling
• Tech-savvy systems expertise
• Multi tasker who doesn't crack under pressure
• An eagle eye for details
• Sleuth-like problem solving skills
• Calm, cool, collected, and confident
• Front desk experience preferred

Answer the Call

If this sounds like the job for you, hit that Apply Now button anddon't forget towrite a noteabout why you want to work with us!

Check out our awesome Fam-Jam site to learn more - https://joinourfamjam.com/