NOC 12011 - Supervisors, finance and insurance office workers

Gtrworldwide; Regina; On-site; CAD 55,000 - 75,000; Full time

Benefits offered by this job

Competitive wages and benefits

Job summary

GTR Worldwide is seeking a Finance and Insurance Office Supervisor to oversee daily operations, ensure accurate processing, and deliver high-quality customer service. The role includes coaching staff, approving transactions, and driving process improvements.

Ideal candidates will have a post-secondary degree or equivalent experience, at least two years in finance/insurance operations, and strong skills in leadership, reconciliation, and regulatory compliance.

Qualifications

• Post-secondary diploma or degree in business, accounting, finance, or a related field, or equivalent experience.
• Minimum two years of experience in finance, accounting, or insurance office operations, including supervisory experience.
• Proficiency with accounting and office software, including spreadsheets and database applications.
• Working knowledge of financial recordkeeping, reconciliation, and internal control best practices.
• Strong communication, leadership, and conflict-resolution abilities.

Responsibilities

• Supervise and coordinate daily activities of finance and insurance office staff, including scheduling and workload assignment.
• Review and approve financial transactions, reconciliations, and documentation for accuracy and completeness.
• Ensure adherence to company policies, regulatory requirements, and internal control procedures.
• Coach, train and evaluate team members; conduct performance feedback and support professional development.
• Prepare operational reports, analyze trends, and recommend process improvements to enhance efficiency.
• Handle escalated client inquiries and complex account issues, liaising with other departments as necessary.

Education

Post-secondary diploma or degree in business, accounting, finance, or a related field, or equivalent experience

Team leadership and staff supervision

Financial record review and reconciliation

Regulatory compliance awareness

Analytical problem solving and decision making

Customer service and conflict resolution

Proficiency with spreadsheets and financial software

Job description

Job Summary

Supervise daily operations of finance and insurance office staff to ensure accurate transaction processing and quality customer service. Provide leadership, coaching, and process oversight to maintain compliance and achieve operational objectives.

Number of Positions 1

Main Duties

• Supervise and coordinate daily activities of finance and insurance office staff, including scheduling and workload assignment.
• Review and approve financial transactions, reconciliations, and documentation for accuracy and completeness.
• Ensure adherence to company policies, regulatory requirements, and internal control procedures.
• Coach, train and evaluate team members; conduct performance feedback and support professional development.
• Prepare operational reports, analyze trends, and recommend process improvements to enhance efficiency.
• Handle escalated client inquiries and complex account issues, liaising with other departments as necessary.

Requirements

• Post-secondary diploma or degree in business, accounting, finance, or a related field, or equivalent experience.
• Minimum two years of experience in finance, accounting, or insurance office operations, including supervisory experience.
• Proficiency with accounting and office software, including spreadsheets and database applications.
• Working knowledge of financial recordkeeping, reconciliation, and internal control best practices.
• Strong communication, leadership, and conflict-resolution abilities.
• Legal entitlement to work in Canada.

Required Skills

• Team leadership and staff supervision
• Financial record review and reconciliation
• Regulatory compliance awareness
• Analytical problem solving and decision making
• Customer service and conflict resolution
• Proficiency with spreadsheets and financial software

Benefits

• Benefits include competitive wages, supportive work environment, opportunities for growth, training support, and other employer-specific benefits depending on the position and location.

About GTR Worldwide

We are a Canadian immigration, recruitment, and settlement company based in Canada, with multiple branches across the globe. We support clients who have decided to relocate to the land of opportunities by offering services related to employment, education, immigration, recruitment, and settlement. At GTR Worldwide, we aim to provide professional Canada visa consultancy and recruitment support to help newcomers feel informed, prepared, and confident. We assist a wide range of clients and agents from around the world and work to build their strengths and confidence so they can pursue opportunities in Canada.