Night-Shift Roadside Rescue Dispatcher

Bill Gosling Outsourcing; London; On-site; CAD 20,000 - 29,000; Full time

Benefits offered by this job

Paid training

Career growth

Team culture

Diversity & inclusion

Fun workplace

Modern offices

Rewarding work

Job summary

Bill Gosling Outsourcing is seeking compassionate, quick-thinking individuals to join the Overnight Emergency Roadside Assistance team across Canada. You will be the first point of contact for drivers in distress, delivering reassurance and coordinating prompt service dispatch.

Starting at CAD 18.00 per hour, this role offers comprehensive paid training, growth opportunities, and a team-focused culture. If you can stay calm under pressure, collect essential details quickly, and dispatch the

Qualifications

Responsibilities

• Answer high-volume emergency calls from customers needing immediate roadside assistance.
• Collect critical information (location, vehicle details, issue) quickly and accurately.
• Coordinate and dispatch appropriate services (towing, locksmith, battery boost, etc.) across Canada.
• Remain calm under pressure, especially in high-stress or emergency situations.
• Deliver empathetic communication that calms anxious or upset customers.
• Use internal systems to track service provider availability and job progress.
• Handle multiple calls and tasks simultaneously with efficiency and focus.

Job description

Bill Gosling Outsourcing is seeking compassionate, quick-thinking individuals to join the Overnight Emergency Roadside Assistance team across Canada. You will be the first point of contact for drivers in distress, delivering reassurance and coordinating prompt service dispatch.

Starting at CAD 18.00 per hour, this role offers comprehensive paid training, growth opportunities, and a team-focused culture. If you can stay calm under pressure, collect essential details quickly, and dispatch the