Night Shift Parts Technician

J.D. Irving, Limited; Dieppe; On-site; CAD 40,000 - 60,000; Full time

Job summary

A leading company is seeking a Night Shift Parts Technician in Dieppe. This position entails providing excellent customer service, managing part inquiries, maintaining inventory, and performing point of sale transactions. Ideal candidates are enthusiastic with strong attention to detail and prior experience in the truck industry.

Benefits

Quarterly bonus

Registered retirement savings plan with company match

Health, dental, vision and prescription benefits

Life insurance

Disability benefits

Maternity leave top up program

Paid vacation

Paid sick time

Shift premiums

Fitness reimbursement program

Paid training

Clothing allowance program

Employee recognition program

Company discounts

Excellent training programs

Qualifications

• Previous experience in Parts role considered an asset.
• Truck industry experience preferred.

Responsibilities

• Greet customers via drop-ins or phone.
• Provide timely responses to customer inquiries.
• Maintain records of orders and inventory management.

Skills

Customer service skills

Attention to detail

Bilingualism

Tools

MS Office suite

ADP/CDK

Job description

We currently have an opening for a Night Shift Parts Technician for our Dieppe location. Shifts are from 4:00pm until 12:00am. The successful candidate will need to be an enthusiastic, highly motivated individual who is passionate about providing excellent customer service. We Offer:

• Quarterly bonus
• Registered retirement savings plan with company match
• Health, dental, vision and prescription benefits
• Life insurance
• Disability benefits
• Maternity leave top up program
• Paid vacation
• Paid sick time
• Shift premiums
• Fitness reimbursement program
• Paid training
• Clothing allowance program
• Employee recognition program
• Company discounts
• Excellent training programs

Qualifications

• Possess excellent customer service skills
• High attention to detail
• Knowledge of MS Office suite, ADP/CDK or other shop software considered an asset
• Truck industry experience preferred.
• Bilingualism would be an asset
• Previous experience in Parts role considered an asset

Responsibilities

• Greet customers via drop-ins or phone
• Provide timely responses to customer inquiries
• Obtain purchase orders, provide estimates and seek/provide Parts ETA
• Point of sale cash transactions
• Charge Parts to RO accurately and with complete information
• Update RO with accurate Parts ETA
• Alert Service when Parts arrive
• Maintain records of orders and the amount, typeand location of parts and supplies on hand using manual or computerized inventory system
• Seekalternate sources for out-of-stock items
• Inventory management
• Participate in annual or cyclical inventory counts
• Contribute and participate in all 5S initiatives