Night Reception - Concierge

Amica Senior Lifestyles; Toronto; On-site; CAD 30,000 - 60,000; Full time

Job summary

A senior living residence in Toronto is seeking a Night Concierge to ensure the safety of residents overnight and oversee community support. This role involves responding to emergencies, greeting residents and guests, and maintaining a secure environment. Applicants should possess a high school diploma and have strong communication skills, as well as experience in hospitality preferred. Join a compassionate team committed to enriching lives daily.

Qualifications

• Experience in a hospitality and/or seniors’ environment preferred.
• Current CPR and First Aid Certificate desirable.
• Basic computer knowledge required.

Responsibilities

• Ensure safety of residents overnight.
• Respond to in-house emergency requests.
• Monitor the building’s safety and security.

Skills

Excellent communication skills

Interpersonal skills

Problem solving skills

Detail oriented

Organizational abilities

Education

High school education - Grade 10 minimum

Prefer Grade 12

Tools

Microsoft Word

Job description

NIGHT RECEPTION - CONCIERGE

Amica Bayview Village

Full Time

11pm - 7am

Weekday and Weekend shifts

Established in 1996, Amica Senior Lifestyles owns and operates over 30 senior living residences in British Columbia and Ontario, while continuing to grow in select markets. We offer Independent Living (IL), Assisted Living (AL) and Memory Care (MC) lifestyle options, along with Long Term Care (LTC) in BC. We combine expert care with unparalleled premium hospitality and amenities for a personalized senior living experience.

At Amica, our values are at the heart of all we do. We are privileged to spend our days enriching the lives of seniors, their families and each other. We celebrate diverse perspectives, lived experiences, and we are committed to fostering an inclusive environment where everyone feels they belong.

We welcome applicants from all backgrounds, including those of all religions, ethnicities, people of diverse sexual and gender identities and expressions, Black, Indigenous, Racialized People, and Persons with Disabilities.

Become part of a team where you can make a real impact in the lives of others each and every day.

A day in the life of a Night Concierge:

As the Night Concierge you will ensure the safety of our residents overnight while taking care of the community and preparing the team for the day ahead. This role will carry out several duties including responding to in-house emergency requests/needs in a timely manner and providing assistance to emergency personnel if required. As the Night Concierge you will monitor the building to ensure that the building is safe and secure at all times and support the overnight wellness team. You will be the community’s welcome and communication ambassador during your shift. You will greet residents, visitors and members of the public in a friendly and professional manner.

How do I qualify?

You must have:

• High school education - Grade 10 minimum, prefer Grade 12.
• Experience in a hospitality and/or seniors’ environment is preferred.
• Current CPR and First Aid Certificate are desirable.
• Basic Computer knowledge (Microsoft Word, email etc.)
• Experience in daily cleaning/laundry duties an asset.

What we are looking for:

• Demonstrated ability to meet the physical and mental requirements of the position.
• Excellent communication and interpersonal skills.
• Ability to work both independently and in a team environment.
• Demonstrated effective problem solving skills required.
• Detail oriented, with good organizational abilities.
• Demonstrated ability to organize work load and to respond efficiently and effectively to unexpected workload and situations.
• Provide administrative support to management team and departments (photocopying, data entry, faxing)
• Demonstrates a consistent well groomed appearance and hygiene at all times.

Requests for accommodation can be made at any stage of the recruitment process providing the applicant has met the Bona-fide requirements for the open position. Applicants need to make their requirements known when contacted.