NIGHT OPS ASST STORE MANAGER- Duncan Store 7272

The Home Depot; Duncan; On-site; CAD 40,000 - 60,000; Full time

Job summary

Join a forward-thinking company as a Night Operations Assistant Store Manager, where you'll lead a dedicated team in enhancing customer satisfaction and operational excellence. In this role, you will oversee freight handling, manage store associates, and ensure compliance with safety standards, all while driving sales and productivity. Your leadership will help shape a dynamic retail environment that prioritizes both employee engagement and customer service. If you're passionate about retail and ready to make a significant impact, this opportunity is perfect for you!

Qualifications

• High school diploma or GED required with 1 year of work experience.
• No previous leadership experience necessary.

Responsibilities

• Oversee freight handling activities and ensure inventory accuracy.
• Manage recruitment, training, and performance evaluations of associates.
• Ensure compliance with safety procedures and maintain store appearance.

Skills

Customer Service

Sales Management

Safety Compliance

Team Leadership

Inventory Management

Education

High School Diploma or GED

Job description

NIGHT OPS ASST STORE MANAGER- Duncan Store 7272

1-2980 Drinkwater Road, Duncan, BCV9L 6C6

With a career at The Home Depot, you can be yourself and also be part of something bigger.

Position Purpose:
Assistant Store Managers (ASMs) report to the Store Manager (SM) and are responsible for managing store associates, sales, customer service, safety standards, product availability, store appearance, and profitability of a retail store. Each ASM has direct responsibility for a specific area of the store: Operations, Night Operations, Merchandising, or Specialty. ASMs collaborate directly with associates to ensure they have the knowledge to help customers, perform processes, and execute general expectations for their positions. ASMs exercise judgment and discretion alone, and in conjunction with, the Store Manager, Department Supervisors, and other Assistant Managers, in the day-to-day operations of the store. ASMs have the responsibility of providing a safe working environment by ensuring associates follow all safety policies & standards, completing specified safety training, immediately correcting hazards & unsafe conditions. Night Operations Assistant Manager (NOASM) oversees the overnight freight operations to ensure the successful execution of core freight handling programs. They may frequently work with Night Replenishment Managers (NRMs) to drive the unload, pack out, and pack down processes. The NOASM will partner with the SM and other ASMs to develop strategies and objectives to drive sales and profitability. Through this partnership, they will help develop game plans to implement department strategies, manage direct reports, and ensure smooth department operations. NOASMs direct associates to top priorities throughout the store and provide regular coaching and ensure associates are knowledgeable of the unload, pack out, and pack down processes. Night Operations Assistant Managers make employment decisions such as selection, compensation, discipline, and performance management, and operational decisions to drive customer satisfaction. NOAMs lead by example as a champion of people while delivering consistent results in sales, service and profitability.

Key Responsibilities:

1. On Shelf Availability (20%): Oversee Freight Handling activities, including Consistent Unload, Directed Packout, and Purge Pack down processes. Manage End 2 End Freight Activities by driving daily execution and communicating freight flow and backlog issues with SM. Ensure all freight is packed out or properly placed in appropriate overhead locations quickly and efficiently. Drive inventory accuracy and high operational standards; communicate overstock and out of stock with store manager and develop game plans to resolve.
2. People (25%): Makes recommendations in the selection process by assisting with recruitment and interviews, and makes decisions on qualified candidates to hire. Review personal KD training completion and ensure Dept’s Knowledge Depot Training is current and promote engagement through use of learning tools available on the HD phone (e.g., Pocket Guide). Evaluate performance and take action as necessary for personnel actions, which include; work allocation, training, development, performance management, compensation, problem resolution, discipline and terminations.
3. Safety (15%): Ensure associates follow all safety and hazmat procedures and Safety Matters guidelines at all times. Complete assigned safety training courses applicable to role. Use Proper PPE (Personal Protective Equipment) and guide associates on proper use.
4. Sales & Productivity (15%): Understand upcoming events and initiatives. Walk with SM and Merchandising Execution Team to create a product storage and organization plan. Leverage sales and profit opportunities through Shrink Management, Safety and Environmental Compliance, P&L management, and Markdown controls.
5. Shared Manager On Duty (10%): Perform Opening, Closing and MOD tasking as well as other whole store focus responsibilities. Conduct hand-off walk with the prior MOD before their shift ends; identify areas for focus or follow-up.
6. Store Appearance (15%): Ensure common areas in the store are clean which include breakrooms and bathrooms. Communicate and ensure associates adherence to department standards.

Direct Manager/Direct Reports:
This Position typically reports to Store Manager
This Position has 0 Direct Reports

Travel Requirements:
No travel required.

Physical Requirements:
Must continuously stand or walk or regularly requires lifting/handling/carrying material or equipment of moderate weight (8-20 pounds).

Working Conditions:
Located in a comfortable indoor area. Any unpleasant conditions would be infrequent and not objectionable.

Minimum Education:
The knowledge, skills and abilities typically acquired through the completion of a high school diploma and/or GED.

Minimum Years of Work Experience:
1

Minimum Leadership Experience:
No previous leadership experience

Certifications:
None

Competencies:
Action Oriented, Directs Work, Builds Effective Teams, Drives Engagement