Night Host

Scarlet Hotel; Front of Yonge; On-site; CAD 30,000 - 60,000; Full time

Job summary

A family-owned independent hotel in Ontario is seeking a Night Host. This role involves providing excellent hospitality, ensuring guest comfort, and maintaining security during quieter hours. Ideal candidates will be friendly, proactive problem-solvers. The position offers competitive pay, tips, paid holidays, and opportunities for career growth in a supportive work environment.

Benefits

28 days of paid holiday

40% off food and drinks

On-site accommodation

Long service rewards

Qualifications

• Experience in hospitality or similar role preferred.
• Ability to manage admin tasks with basic computer skills.
• Physically fit to move around the hotel grounds.

Responsibilities

• Welcome late arrivals and assist with early check-outs.
• Answer phone calls with a calm and helpful approach.
• Deliver room service and support the Food & Beverage team.
• Ensure guest bills are accurate and reception areas are tidy.
• Carry out regular security patrols overnight.
• Respond to guest requests and report maintenance issues.

Skills

Friendly demeanor

Problem-solving

Communication skills

Education

First aid certification

Job description

Join Our Team as a Night Host

If you're someone who takes pride in looking after others, is a bit of a night owl, and enjoys being part of a friendly, supportive team this could be the perfect role for you.

Our Night Hosts Are a Vital Part Of Our Front Of House Team, Offering Care, Reassurance, And Excellent Hospitality Through The Quieter Hours. You’ll Be Working Across Two Very Special Hotels

Scarlet – a peaceful, adults-only eco-sanctuary focused on wellbeing and natural living

Bedruthan – a vibrant, creative space for families, friends, and adventurers of all kinds

What You'll Be Doing

No two nights are quite the same but here's a taste of what your shift might involve:

Giving late arrivals a warm welcome and making early check-outs as smooth as possible

Answering phone calls quickly and helpfully, with a calm and clear approach

Delivering room service, helping run trays, and supporting the Food & Beverage team

Making sure guest bills, payments, and reception floats are accurate and up to standard

Keeping reception and public areas clean, tidy, and looking their best

Carrying out regular security patrols to ensure the site is safe and secure overnight

Staying calm and collected in any unexpected or challenging situations

Responding to guest requests with care, and passing on any feedback during shift handovers

Reporting maintenance issues and ensuring follow-ups are complete and communicated to guests

Using basic computer skills and sound numeracy to manage admin tasks reliably

You’ll need to be physically fit, as the role involves moving around the hotel grounds that are built into a steep hillside. There’s also nightly cleaning and tidying throughout the hotel to help prepare everything to be perfect for our early risers.

As part of this role, completing a first aid course is essential and mandatory, these certifications ensure you're fully equipped to keep our guests and team safe at all times.

Who We’re Looking For

We're after someone who’s friendly, proactive, and genuinely enjoys making people feel looked after. Ideally, you’ll be:

Confident, positive, and calm under pressure

A natural problem-solver, always looking for helpful solutions

A great communicator with solid spoken and written English skills

Experienced in hospitality or a similar role — although we’re happy to train the right person

Passionate About Creating Memorable Guest Experiences

Someone who thrives as part of a hardworking, supportive team

Why Work With Us?

We’re a Family-owned, Independent Cornish Business, And We Believe In Putting Our People First. From Warm Welcomes To Long-service Perks, We Do Our Best To Make This a Place Where You’ll Feel Proud To Work. Here’s What You Can Look Forward To

A people-focused, supportive work environment

Learning and development opportunities, with room to grow your career

Competitive hourly pay plus tips

A permanent contract with 28 days of paid holiday per year

Long service rewards — enjoy a free stay at Bedruthan after your first year!

40% off food and drinks when you dine at our hotel

On-site accommodation available

Hospitality rewards and discount partnerships

If this sounds like your kind of role, we’d love to hear from you. Come join a team that truly values you, in a place where every day brings something a little different.