Night Concierge (Casual)

Revera; Kelowna; On-site; CAD 30,000 - 60,000; Part time

Job summary

A retirement living organization is looking for a Night Concierge to supervise and ensure the well-being of residents at the Sandalwood Retirement Resort in Kelowna. The role includes monitoring security, responding to emergencies, and providing a positive environment. Candidates should have at least two years of hospitality experience and effective communication skills. This casual position offers a starting wage of $21.27 per hour with additional overnight premiums.

Benefits

Competitive Benefits Package

Complimentary meal during shifts

Opportunities for professional growth

Qualifications

• Strong verbal and written communication skills.
• Ability to perform both physical and mental duties.
• Capacity to plan and direct team functions.

Responsibilities

• Supervise and perform duties including hosting and security.
• Respond to emergencies and monitor building safety.
• Assist with guest services and activities.

Skills

Effective communication

Organizational skills

Patience and courtesy

Education

Two years experience in hospitality

Serving it Right certification

Job description

Cogir Senior Living manages retirement residences across the country. We offer a range of senior living options including independent living, assisted living and memory care.

For over 25 years, we have dedicated every day to the happiness of retirees.

Human Focus – Creativity - Excellence

We’re seeking individuals with a purpose and passion for life and who are looking for meaningful work that will make a real difference. Join our team today!

Cogir Real Estate proudly manages the Regency Retirement Resorts in British Columbia.

Join Our Team as a Night Concierge at Sandalwood Retirement Resort!

Location:

Regency Retirement Resorts have 8 locations in the Okanagan, including Vernon, Penticton, West Kelowna, and Kelowna. This position is on site within Kelowna.

Job Description:

Under the direction of the Concierge Supervisor, you will be supervising and performing duties encompassing hosting, housekeeping, laundry and the security and well-being of the Residents within established guidelines and procedures assigned.

Key Responsibilities:

• Set an example for staff in conduct, grooming, and appearance.
• Respond to resident emergency alarms, assess situations, and call for ambulance if needed.
• Monitor front door security, ensuring all visitors are signed in as required.
• Answer phones, book guest meals, schedule in-house appointments, and record incidents.
• Foster a positive, friendly atmosphere through professional communication with residents.
• Set up and participate in activities planned by the Activity Director.
• Maintain building security through alarm systems and regular security checks.
• Perform assigned cleaning and laundry duties, report equipment issues to Maintenance.
• Respond to resident requests, assess problems, and perform minor maintenance (e.g., unplug toilets, reset breakers).
• Reports damaged or inoperable equipment, furniture and fixtures to the Maintenance department.
• Assist with new employee orientation and perform other related duties as assigned.

Top Perks and Benefits:

• Competitive Benefits Package.
• A supportive and collaborative work environment.
• Complimentary meal provided during shifts.
• Opportunities for professional growth within Regency Retirement Resorts and within Cogir Real Estate (Parent Company with over 370 properties in North America).
• The chance to make a meaningful difference in the lives of seniors.
• Opportunity to transition into a regular role within the organization based on performance and business needs.

Now that you know a bit about the role and our perks and benefits, we are eager to learn more about your skills and experience. Here is what we look for.

Education and Experience:

• Two years recent related experience in the hospitality industry.
• Serving it Right.

Skills for Success:

• Able to communicate effectively both verbally and in writing.
• Mentally and physically able to perform the duties and responsibilities of the position.
• Able to plan, organize and direct people and functions.
• Must be tactful, friendly and extremely patient when dealing with residents. Must be courteous and friendly to visitors and work in a cooperative manner with fellow workers.

Position Type : Casual. Opportunity to transition into a regular role within the organization based on performance and business needs.

Hourly Wage: $21.27 plus $2.00 Premium for Overnight.

Cogir is committed to ensuring that all employment practices are inclusive. As an organization we are committed to providing and arranging accommodation for candidates upon request.