night clerk - hotel

Rest Inn Terrace; Terrace; On-site; CAD 60,000 - 80,000; Part time

Job summary

A local hotel in Terrace is looking for a Night Clerk to manage guest registrations, reservations, and provide customer services. Candidates should have a high school diploma and experience in hospitality. Strong communication skills are essential. This role involves interacting with guests and supporting various community programs for newcomers and youths.

Qualifications

• Experience working in a hotel or hospitality setting.
• Ability to handle multiple tasks and provide excellent customer service.

Responsibilities

• Register arriving guests and assign rooms.
• Process guests' departures, calculate charges and receive payments.
• Maintain an inventory of vacancies and room assignments.

Skills

Customer service

Telephone communication

Education

Secondary (high) school graduation certificate

Job description

• Education: Secondary (high) school graduation certificate
• Experience: 7 months to less than 1 year

Tasks

• Register arriving guests and assign rooms
• Take, cancel and change room reservations
• Provide information on hotel facilities and services
• Process guests' departures, calculate charges and receive payments
• Maintain an inventory of vacancies, reservations and room assignments
• Clerical duties (i.e. faxing, filing, photocopying)
• Answer telephone and relay telephone calls and messages
• Provide customer service

Support for newcomers and refugees

• Participates in a government or community program or initiative that supports newcomers and/or refugees
• Supports social and labour market integration of newcomers and/or refugees (for example: facilitating access to community resources, language training, skills training, etc.)
• Supports newcomers and/or refugees with foreign credential recognition

Support for youths

• Participates in a government or community program or initiative that supports youth employment
• Participates in a government or community program or initiative that supports Indigenous people

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