Night Cleaner- Delta Conference Center, Guelph, ON

Hotel Equities; Guelph; On-site; CAD 30,000 - 60,000; Part time

Job summary

A leading hotel management company in Guelph is seeking a Night Cleaner. The ideal candidate will maintain cleanliness in public areas and respond promptly to guest needs. No prior experience is required, but teamwork and communication skills are essential. A salary range of $19-$20/hr is offered along with various employee benefits.

Benefits

Vacation Pay

Employee Assistance Program

Career Growth Opportunities

Employee discount

Qualifications

• Be enthusiastic, helpful, and positive.
• Communicate pertinent information effectively.
• Must be able to speak and understand English.

Responsibilities

• Maintain cleanliness of hotel areas.
• Respond to guest complaints and requests.
• Report maintenance issues promptly.

Skills

Teamwork Skills

Positive attitude

Communication skills

Education

High school or equivalent

Job description

Overview

Hotel Equities, one of the top hotel development and management companies in the industry, is currently searching for a remarkable Night Cleaner for the Delta Conference Centre in Guelph, ON!

We offer an award-winning culture and a unique environment that empowers our team to exceed guests' expectations and make a distinct difference in people's lives. Our ideal candidate will be engaged, authentic, and prepared to provide support and resources to our "best in class" hotels!

Essential Duties and Responsibilities

• Maintains the overall cleanliness of the hotel’s public and back of house space by cleaning all assigned areas thoroughly on a nightly basis
• Cleans public areas including: floors, elevators, lobbies, hallways, vending areas, service areas, stairwells and health club and entrance areas. Completes work projects as assigned by supervisor and management
• Cleans and polishes floors, windows, mirrors, vending machines and ice machines. Vacuums, shampoos, and removes gum spots from carpets as required
• Removes all litter from public space
• Dusts all spots thoroughly
• Performs other cleaning duties as required
• Uses housekeeping chemicals as necessary to clean assigned areas to standard
• Prevents any damage to hotel property by exercising proper caution with chemicals
• Maximizes job efficiency and orderly appearance by maintaining supply cart and stocks supply cart correctly
• Operates vacuum cleaner according to operational procedures, replaces and/or empties vacuum cleaner on a regular basis
• Ensures rapid maintenance and repair of hotel equipment by reporting all maintenance requests in a timely and efficient manner
• Turns in articles found in public space to lost and found
• Perform other duties as requested, such as cleaning unexpected spills and executing special guest requests
• Take every opportunity to impress the guest and promptly respond to and resolve guest complaints
• Anticipate and exceed guest expectations
• Smile, have eye contact and greet guests immediately upon each encounter
• Handle special requests properly
• Assist other housekeeping associates in maintaining clean and organized work and public areas
• Follow correct procedures for entering a guest room
• Keep voices and other noise low on guest floors, especially in the morning
• Follow all applicable Company Standard Operating Procedures

Required Skills / Abilities

• Teamwork Skills
• Be an enthusiastic, helpful and positive member of the team
• Be professional, responsible and mature in conduct and behavior
• Be understanding of, encouraging to, and friendly with all co-workers and supervisors
• Communicate pertinent information to supervisor and co-workers
• Care for co-workers’ rooms, carts and equipment
• Respond positively to new ideas
• Accept critical/developmental feedback openly
• Safety and Security Skills
• Be knowledgeable of policies regarding emergency procedures
• Minimizes safety hazards by following all safety, security rules and procedures
• Be knowledgeable about bloodborne pathogen procedures
• Properly document and store “lost and found” items
• Use all chemicals and cleaners properly
• Properly handle and account for keys
• Responsible for following policy and procedures regarding guest rooms, access, accountability for keys and key procedures, lost and found procedures
• Must be able to speak and understand the primary language(s) used in the workplace
• Requires some communication skills, both verbal and written

Education / Experience

• High school or equivalent education required
• No prior experience required

Physical Requirements

• Most work tasks are performed indoors. Temperature is moderate and controlled by hotel environmental systems
• Must be able to stand and exert well-paced mobility for up to 4 hours in length
• Must be able to lift up to 75 lbs on a regular and continuing basis
• Must be able to exert well-paced ability in limited space
• Must be able to exert well-paced ability to reach different areas of the hotel on a timely basis
• Must be able to push and pull carts and equipment weighing up to 250 lbs. on a regular and continuing basis
• Must be able to bend, stoop, squat and stretch to fulfill cleaning/inspection tasks
• Requires grasping, writing, standing, sitting, walking, repetitive motions, bending, climbing, listening and hearing ability and visual acuity
• Talking and hearing occur continuously in the process of communicating with guests, supervisors and subordinates
• Vision occurs continuously with the most common visual functions being those of near vision and depth perception
• Requires manual dexterity to use and operate all necessary equipment
• All associates must maintain a neat, clean and well-groomed appearance per Company Standards

Benefits

• Salary range: $19- $20/hr
• Team Driven and Values Based Culture
• Vacation Pay
• Employee Assistance Program
• Career Growth Opportunities
• Employee discount