Night Auditor

The Hazelton Hotel; Toronto; On-site; CAD 80,000 - 100,000; Full time

Job summary

An established industry player in hospitality is seeking a dedicated People & Culture Generalist to enhance guest experiences through exceptional service. This role requires a blend of administrative skills and a passion for customer service. You will be responsible for overseeing night audit proceedings, ensuring accuracy in financial operations, and providing support to guests during overnight shifts. Join a team that values diversity and inclusion, where your contributions will directly impact the comfort and safety of guests. If you thrive in a dynamic environment and are ready to make a difference, this opportunity is perfect for you.

Qualifications

• Previous experience in a front office or hotel setting is highly valued.
• Strong written and verbal communication skills are essential.

Responsibilities

• Prepare daily night audit proceedings and system backups.
• Audit and balance cash and credit operations for accuracy.
• Perform duties of Guest Service Agent including check in/check out.

Skills

Front Office / Hotel experience

Written and communication skills

Computer literacy

Knowledge of Microsoft Software

Knowledge of Opera

Tools

Microsoft Software

Opera

Job description

Direct message the job poster from The Hazelton Hotel

People & Culture Generalist @ The Hazelton Hotel

Responsibilities:

• Prepare the daily night audit proceedings and system back-ups
• Audit, balance and report on all cash and credit operations to include but not limited to checks, over/short figures, deposits, counts, house charges, postings, etc. and reset all registers to ensure accurate, timely information.
• Audit, balance, post and report on the front desk to include but not limited to; room charges, zero balance folios, corrections, adjustments, taxes, disputed charges, over/short figures, deposits to ensure accuracy and verify proper cash handling procedures are followed.
• Ensure any discrepancies are reported and brought to the attention of the Director of Finance.
• Prepare and input statistics and income journal sheets for preparation of daily reports.
• Balance and close all bank ticket codes, daily.
• Assist in taking and placing wake-up calls, as needed.
• Perform the duties of Guest Service Agent including check in/check out.
• Perform the duties of Bell/Door/Valet.
• Have thorough knowledge of emergency and front office procedures.
• Ensure the safety and well being of guests and staff during the overnight period.
• Other duties as assigned.

Qualifications:

• Previous Front Office / Hotel experience a strong asset
• Excellent written and communication skills
• Must be available to work overnight shifts, weekends and holidays
• Must be computer literate with good knowledge of Microsoft Software, knowledge of Opera is an asset
• Must be eligible to work in Canada

Our people are what makes us different. At The Hazelton Hotel, we are committed to workplace diversity and inclusion within our organization, therefore, we encourage all qualified persons from all backgrounds to apply. Accommodations are available, upon request, to all applicants with disabilities throughout our hiring process.

Seniority level

Associate

Employment type

Full-time

Job function

Customer Service, Administrative, and Sales

Industries

Hospitality, Hotels and Motels, and Restaurants