Night Audit Canalta Hotel

Canalta Group; Martensville; On-site; CAD 60,000 - 80,000; Full time

Job summary

Join a vibrant team at an innovative hotel, where your role as a night auditor will be pivotal in delivering exceptional guest experiences. Embrace the night shift and become part of a family that values diversity, teamwork, and personal growth. With flexible scheduling and opportunities for career advancement, you'll be empowered to create unforgettable moments for guests. This is not just a job; it's a chance to contribute to a culture of excellence and positivity. If you have a passion for service and a fun-loving spirit, this is the perfect opportunity for you!

Benefits

Hotel Discounts

Competitive Pay

Flexible Scheduling

Training and Development Programs

Team-Building Events

Qualifications

• Prior customer service experience is a plus.
• Willingness to learn hotel management software.

Responsibilities

• Provide exceptional guest service and create memorable experiences.
• Handle financial transactions and maintain hotel ambiance.

Skills

Customer Service

Problem-Solving

Team Collaboration

Tech-Savvy

Education

High School Diploma

Tools

Hotel Management Software

Microsoft Excel

Job description

7 Star Service is in our DNA and the Canalta Hotel Family is looking for our next secret weapon to join our night owl team! This position will offer a dynamic and engaging experience every day. You'll be immersed in the Canalta Hotel world, assisting our guests to ensure they have a Legendary experience by creating "I-can't-believe-they-did-that" moments! At Canalta, we are committed to honesty, hard work, exceptional guest service, and high standards. You will be empowered to provide a new, unprecedented level of service - one that ranks 7 Stars. We seek someone with a Warrior's spirit, a servant's heart, and a fun-loving attitude, who is eager to learn and grow with our family.

Our Mission: Create "I-can't-believe-they-did-that" guest experiences through remarkably empowered team members.

What You'll Do

1. Next level Guest Service: Complete an exceptional training program designed for top-notch night auditors.
2. Audit Like a Boss: Handle financial transactions, balances, and reports accurately. Training provided!
3. Guest Over Everything: Provide 7 Star service by anticipating guests' needs and creating unforgettable moments.
4. Vibe Maintenance: Keep the hotel ambiance chill and welcoming; your energy sets the tone.
5. Problem-Solver Extraordinaire: Address issues proactively, turning challenges into guest satisfaction opportunities.
6. Communicate & Collaborate: Stay connected with the daytime team for a seamless experience.
7. Be a Brand Ambassador: Represent our values and culture in person, on the phone, and online.
8. Embrace safety guidelines: Follow hotel safety measures to ensure a safe and enjoyable environment for all.

Why Work With Us

1. Team Spirit: Join a team that feels like family. We celebrate diversity and positive vibes.
2. Perks & Benefits: Enjoy hotel discounts, competitive pay, benefits, and fun events like team-building and celebrations.
3. Flexible Scheduling: We support work-life balance with adaptable schedules.
4. Growth Opportunities: We offer training and development programs to advance your career in hospitality.

What We're Looking For

1. Customer-Centric Attitude: Prior customer service experience is a plus, but passion for helping others is key.
2. Night Owl Vibes: You thrive after dark and appreciate the quiet of night shifts.
3. Tech-Savvy: Familiarity with hotel management software, Excel, or willingness to learn.
4. Team Player: Ability to collaborate and support teammates.
5. Flexible Hours: Willingness to work weekends and holidays; extra hours are welcome.

Ready to make a difference? Join us in creating unforgettable experiences. To apply, submit your resume outlining your qualifications and why you're a great fit for our team.

We look forward to welcoming you! Canalta Hotels is an equal opportunity employer. We celebrate diversity and are committed to an inclusive environment for all team members.

Salary: $16.00 - $17 per hour